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Surprice at Banja Luka International Airport
Banja Luka International Airport, Mahovljani bb, Banja Luka 78250
00387 61 271 004 / 00387 62 366 335
Pick-up instructions
Meet and Greet service. A Surprice representative with a signboard will meet you at the arrival hall. Please call 0038761271004 if you need assistance
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-20:00
Tue:
08:00-20:00
Wed:
08:00-20:00
Thu:
08:00-20:00
Fri:
08:00-20:00
Sat:
09:00-20:00
Sun:
09:00-20:00
Period outside of business hours
Mon:
20:01-07:59
Tue:
20:01-07:59
Wed:
20:01-07:59
Thu:
20:01-07:59
Fri:
20:01-07:59
Sat:
20:01-08:59
Sun:
20:01-08:59
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Most popular car rental deals
Economy
Skoda Fabia
or similar
$55.14
per day
Compact
Volkswagen Polo
or similar
$57.56
per day
Intermediate
Volkswagen Golf
or similar
$61.20
per day
Intermediate
Skoda Octavia
or similar
$79.42
per day
Luxury Van
Opel Vivaro
or similar
$158.34
per day
The above prices are only approximate and were last updated at 5:45 PM on 4/20/26. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 750.00), Theft Protection, Roadside Assistance (in the country of pick-up), Contract fee, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 20 years.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 72.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
A digital driver's license will not be accepted — you must bring your physical driving license.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 72.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
A digital driver's license will not be accepted — you must bring your physical driving license.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age), Booster seat (4-10 years of age), Ski rack, Snow chains, Winter tires.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Details are available from the rental company's reservation office.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Details are available from the rental company's reservation office.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 15.11 to 15.04.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
The supplier will hold the vehicle for 240 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
The supplier will hold the vehicle for 240 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
Mon:
08:00 - 20:00
Tue:
08:00 - 20:00
Wed:
08:00 - 20:00
Thu:
08:00 - 20:00
Fri:
08:00 - 20:00
Sat:
09:00 - 20:00
Sun:
09:00 - 20:00
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Tue:
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Tue:
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