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Surprice at Zanzibar Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very quick service, not that many formalities, friendly staff
Pros: I got a vehicle upgrade. Thy were there on time for pickup and drop off. Weren't too onerous with requirements.
Cons: Card machine didn't work properly. Car was scratched (which wasn't a big deal due to the driving conditions in ZNZ). Noises were made during driving which caused worry that it would breakdown (but it didn't).
Pros: Efficienza e cortesia
Cons: Tutto perfetto
Pros: Staff efficient and very pleasant
Cons: Car a little old
Pros: Return of fuel money for 1st car.
Cons: 1st car had a bad battery. After first shutdown (after handover) the car wouldn't start. Locals helped us to get started. Thereafter 90min ride for recharging battery. Next day tried to start the car but battery was dead. Change of car after some negotiations with Surprice late evening. 2nd car was in good shape but low on fuel. Returning it at the airport (ahead of time) 2 employees wanted us to drive them into the city (I drove, they were passengers). Then they wanted 10USD. I denied.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Tanzania, United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
It is mandatory to have a Local Driver’s Permit. It can be purchased at the rental desk at the time of pick-up.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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