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Surprice at Zanzibar Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Service quality, pick up and drop-off
Cons: Car quality could be improved.
Pros: Free car upgrade and friendly & communicative staff
Cons: Car was not the latest model but that is normal for the conditions on the island
Pros: Met early at the airport with no issues. There on return.
Cons: Failed to provide paper copy of one of the local driving licences as agreed. Car in poor mechanical condition (brake light not working, engine not great, quite beaten up externally).
Pros: the car was in great condition, and I had no issues at all. Very satisfied with the service!
Pros: The agent was available to resolve issues
Cons: Unwillingness to compromise
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
It is mandatory to have a Local Driver’s Permit. It can be purchased at the rental desk at the time of pick-up.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
A digital driver's license will not be accepted — you must bring your physical driving license.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Details are available from the rental company's reservation office.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.