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Surprice in Zadar (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The easy and fast way to book the car. The car model was very good and better than expected.
Cons: The lady from Zadar bus station agency was alone on a Saturday doing all pick-ups and drop-offs on her own and so it took ages per client, but she was very professional and efficient, despite the clear lack of resources!
Pros: Great to deal with
Pros: I had a fantastic experience with Surprice Car Rental and would highly recommend them to anyone visiting the area. From start to finish, everything was smooth and easy. A special thank you to Marijana, who was incredibly helpful, accommodating, and knowledgeable. She went out of her way to make sure I had everything I needed and made the whole process feel effortless. On top of that, she’s an absolutely lovely lady – friendly, professional, and a pleasure to deal with. Thank you again, Marijana,
Cons: Not easy to find the office even though it’s directly next to McDonalds this was not given in the info , far too long to pick up as only one person in office and she took ages to type all details which were already done prior to pick up
Pros: The agent from SurPrice was really efficient, the pick up and drop off the car were quick. All the impacts of the car were already registered on the report, so we just had to check during the pick up, and everything was fine.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
Prices for extras are shown on the booking page.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
During winter season (from 15.11 until 15.04) Winter tires are included in price.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
The supplier will hold the vehicle for 0 minutes after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
If the customer is late for a return for more than 120 minutes, extra day charges will apply, in addition to any other rental charges.
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