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Surprice in Tirana (Downtown)
Hotel Rogner, Bulevardi Deshmoret e Kombit, Tirana
00355 682 035 077
Pick-up instructions
You can meet us at our office which is on the first floor of the Hotel Rogner, Surprice Office
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
08:00-22:00
Sun:
08:00-22:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
AS
Germany
Hyundai Accent
5/5/25
Pros: Great customer service both at pick up and drop off locations.
Cons: Was offered a ride home
RV
Netherlands
Hyundai i10
9/30/22
Pros: The receptionist was friendly.
GE
United Kingdom
Ford Focus
9/18/22
Pros: When car broke down, very responsive and quick
Cons: We waited for car to be cleaned and still had empty cigarette packet in car and an empty water bottle in boot, plus they were over zealous trying to find new damage on the car to charge us for
TF
Latvia
Ford Focus
7/9/22
Pros: relatively new car
Cons: All suspension, bushings, arms and ball joints are dead. All the plastics near the arches were broken and barely held on to the car. From inside car wasnt clean. One of the wheel bolt was broken, just 4 bolts held the wheel. On info screen you get notification, for oil change needed and check tires pressure. Not a good codition car.
AK
Israel
Hyundai i30 STW
11/1/21
Pros: Car condition Staff responsiveness
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1400.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Road tax, VAT (value added tax), Total taxes.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 74.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 74.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Cross-border policy
Cross border rentals are allowed only upon previous request.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, United Kingdom, North Macedonia.
Mileage limitations will apply when the car is to be used for crossing country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, United Kingdom, North Macedonia.
Mileage limitations will apply when the car is to be used for crossing country borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are not mandatory in Albania.
Snow chains are allowed in icy/snowy conditions.
Snow chains are allowed in icy/snowy conditions.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
Mon:
08:00 - 22:00
Tue:
08:00 - 22:00
Wed:
08:00 - 22:00
Thu:
08:00 - 22:00
Fri:
08:00 - 22:00
Sat:
08:00 - 22:00
Sun:
08:00 - 22:00
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