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Smart Rent Aruba at Aruba Cruise Terminal
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Close to port.
Cons: Bad directions. Couldn’t drop off car when arranged they didn’t show up. Car had a flat tire.
Pros: Prompt when we dropped of the car.
Cons: They were not there when we got to the site. They were suppposed to have someone with a sign. Another company had to call to get them there with a car. We lost an hour of our time in Aruba waiting on the car.
Pros: We tried getting ahold of smart car rental several times with no answer. Had to rent a car from another company at port.
Pros: Car nor representative was at the port when we arrived. We paid a premium to have the vehicle delivered to the port. Had to rent a different vehicle, which ended up costing more.
Pros: No service received
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 24.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Driver licenses will be accepted if issued in the following country(ies): EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery within city limits to hotels is free of charge.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
The supplier will hold the vehicle for 1 hour after your scheduled pick-up time as long as it is within their normal business hours. After this time, your booking may be canceled without refund.
