Buena Vista Palace Hotel, Orlando, USA - Florida
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Driver's country of residence is United States of America (USA) and age is 30-65
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SIXT at Buena Vista Palace Hotel

Lake Buena Vista/Hyatt Regency (47412) 1 Grand Cypress Blvd Orlando, FL 32836-6734.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Key box

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Chrysler Pacifica
March 19, 2022

Cons: Even though they had the reservation they didn’t have a car so had to wait hours past pick up time for them to find and clean a car

Nissan Sentra
March 17, 2022

Pros: Nothing specific that I liked.

Cons: The T&C at the counter were different regarding geographical restrictions than on the discover website. I had to change my travel plan no to drive outside FL, GA, AL and I had plans to travel to TN, SC, NC.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Loss Damage Waiver (with zero deductible), Third Party Liability (TPL), Supplemental Liability Insurance (SLI), Premium Location fee, Road tax, Vehicle registration fee, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Recovery Fee, Facility Charge, Vehicle License Fee, Energy Surcharge, Tourism levy.
An E-Toll is offered in order to avoid violation fees.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher, return flight ticket.

A local renter is defined as a renter who is a resident of USA - Florida.
In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: American Express, Diners, Eurocard, JCB, Discover, Airplus, MasterCard credit card, VISA credit card. Any other cards or cash payments are not accepted.
All credit cards must be capable of the CHIP and PIN verification; cards without this capability will not be accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office.
From USA - Florida, only travel to USA - Alabama, USA - Connecticut, USA - Georgia, USA - Illinois, USA - Kentucky, USA - Louisiana, USA - Maine, USA - Maryland, USA - Massachusetts, USA - Minnesota, USA - Mississippi, USA - New Hampshire, USA - New Jersey, USA - New York, USA - North Carolina, USA - Pennsylvania, Rhode Island, USA, USA - South Carolina, USA - Tennessee, USA - Texas, USA - Vermont, USA - Virginia, USA - Washington DC, USA - West Virginia, USA - Wisconsin, USA - Delaware is allowed.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Toll pass / E-toll device.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request. Details are available from the rental company's reservation office.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty. In no case will a refund be given for unused fuel.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.

Pick-up & Drop-off
Mon:  07:00 - 18:00
Tue:  07:00 - 18:00
Wed:  07:00 - 18:00
Thu:  07:00 - 18:00
Fri:  07:00 - 18:00
Sat:  09:00 - 17:00
Sun:  09:00 - 17:00
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