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SIXT in Melbourne Blackburn
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: easy process
Cons: lack of transparency and different final rental cost
Pros: Can't call pick up locations directly. All calls go hrough their national call centre. Call center staff are pleasant
Cons: Obvious price gouging! Had a week to week rental with Sixt for work for over a year. Went to extend my usual rental and was told the car needed to be returned. They would not advise why and would not book another car for me to pick up on the day of returning the current vehicle. My bond I had originally placed was returned in full. Can only assume they wanted the car returned & wouldnt allow me to rebook as weekly prices have tripled to what I was paying! They do not care about customers only $
Pros: Professional friendliness
Cons: I wish there was an office closer to Camberwell.
Cons: Lack of communication between the girl who answers the phone - Nikita, the broker (Third party who we booked the car through), customer service and management. None of these parties communicated with each other and no one knew what was going on. I had to explain and re-explain every detail. Nikita said she would definitely refund the day that we weren't able to pick up the car, due to their mistake of renting a vehicle to us knowing their office would be closed before we could pick it up.