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SIXT in Melbourne Blackburn
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: We’re able to assist me with my first choice in cars
Cons: Preferred cheaper insurance rates
Pros: easy process
Cons: lack of transparency and different final rental cost
Pros: Can't call pick up locations directly. All calls go hrough their national call centre. Call center staff are pleasant
Cons: Obvious price gouging! Had a week to week rental with Sixt for work for over a year. Went to extend my usual rental and was told the car needed to be returned. They would not advise why and would not book another car for me to pick up on the day of returning the current vehicle. My bond I had originally placed was returned in full. Can only assume they wanted the car returned & wouldnt allow me to rebook as weekly prices have tripled to what I was paying! They do not care about customers only $
Pros: Professional friendliness
Cons: I wish there was an office closer to Camberwell.
Pros: Nothing.
Cons: Lack of communication between the girl who answers the phone - Nikita, the broker (Third party who we booked the car through), customer service and management. None of these parties communicated with each other and no one knew what was going on. I had to explain and re-explain every detail. Nikita said she would definitely refund the day that we weren't able to pick up the car, due to their mistake of renting a vehicle to us knowing their office would be closed before we could pick it up.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
Only physical driver's licenses are accepted (not digital versions).
Learner's permits are not accepted; a full driver's license is required.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Diners, JCB, Visa Debit Card, MasterCard debit card, American Express Debit card.
When using the following payment method(s): debit card, the Security Deposit amount will double.
Only cards issued in the main driver's name are accepted.
Credit card must be valid after rental period for at least 30 days.
When using MasterCard, Visa, a 1.10 % surcharge on the total cost of extra equipment and services will apply. When using Diners, a 3.29 % surcharge on the total cost of extra equipment and services will apply.
When using American Express, JCB, a 3.00 % surcharge on the total cost of extra equipment and services will apply.
Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is forbidden to cross country borders.
Using a ferry is not allowed.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Service outside of business hours is available by request and for an additional charge.
Pick-up & Drop-off
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