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SIXT in Dublin (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: easy to follow their instructions!
Pros: Upgrade of vehicle
Pros: The car was well used but fully functional.
Pros: Quickly switched me to better car when original car wasn’t fit for rental - lots of warning lights came on and wouldn’t turn off. Needed a service they said . Honest about current bodywork damage and well detailed.
Cons: Shouldn’t have rented the original one to me in the first place. Removed spare tyre etc from boot and didn’t tell me - despite warnings in boot that return of vehicle without spare tyre etc would result in very hefty fines. Didn’t respond to emails. Very insistent extra insurance sales approach wore me down despite being advised I didn’t need it. They used a “can you trust the speed and fairness of their insurance? How easy will it be to get them to pay up etc
Pros: Ease of renting.
Cons: It's not entirely a new car. Odometer is above 50,000km. I asked for compensation as the GPS malfunctioned and was denied by the service desk.
Pros: Customer service was top notch, friendly, helpful staff.
Cons: Rental desk was challenging to find.
Pros: The information provided by the car rental agent was very clear and he was very efficient.
Pros: Easy to use
Cons: The agents were patient and helpful
Pros: Very easy staff to deal with.
Pros: Good customer service
Pros: Smooth pick up
Cons: Car not easy to find. Car drop off a bit inaccessible and lengthy
Pros: Service was kind; very casual which was nice for picking up (said no walk through necessary, just take pictures of any damage with timestamps on phones, and they'd trust us).
Cons: But informality was also a little scary; we were worried that our car wasn't inspected or that we'd be charged later for damage like scratches that predated us after we'd returned the car. So far, so good.
Pros: Very easy pick up and drop off. Car was clean and well-maintained.
Pros: Very poor. Agent really did not care to hear of our issues.
Cons: The experience was not good.
Pros: The way the agent explained to us the conditions of our rental
Cons: Very few agents at the pickup point and a long queue
Pros: representative was very good
Pros: We liked the Toyota Yaris that we rented, a plus that it was a hybrid so it was fuel efficient for touring the country. Though the line/wait was long, the agent was efficient and friendly.
Cons: There was a long line to wait to see representative.
Pros: I will describe that in my review of the Sixt rental.
Pros: Very efficient agent, good condition of the car, easy drop off
Cons: It was very difficult to find the drop off spot in Dublin airport
Pros: The customer service was phenomenal and the car itself worked excellently
Cons: Overall I was extremely happy with the service provided. I was somewhat hoping for a diesel powered vehicle, however the one I got still ranks a 10 out of 10.
Cons: the collection process was a nightmare and unnecessarily complicated which delayed our trip
Pros: they were fairly efficient, but the office was small so our wait to pick up the car was pretty long
Cons: the wait time
Pros: Very nice , they didn’t try to sell any insurance of stuff like that
Cons: Nothing, everything was excellent
Pros: Friendly and helpful, very patient
Cons: Felt like there were a lot of extra charges we were unprepared for- made things quite a bit more expensive xpensive than planned.
Cons: Car windscreen dirty inside and out, nothing mentioned by staff re Ad Blue for Diesel engine, drop off location hard to find, no petrol station nearby
Pros: Easy to locate staff nice but hard to understand. Car was good clean
Cons: See above. Could explain how reverse works with a note for drivers, as all cars a different
Pros: The car was new and in good condition
Pros: Nice personal😊 He gave us a bigger car without extra payment. We come back👍
Pros: Great experience great vehicle selection
Cons: Long wait time in que when picking up the vehicle
Pros: Friendly sales guy while we filled out the paperwork inside.
Cons: The sales girl giving us the cars should have found us a different vehicle with an AC
Pros: Super personnel both at pick up and return.
Cons: All was perfect.
Cons: They did not give us the car we rented and our familY was crammed into a smaller car for nearly a weeks travels around Ireland. They said it was discovers fault and we would have to pay more and wait longer for the size of car we ordered from discover.
Cons: Horrible service. Worst car rental experience of my life. Still awaiting a response.
Pros: Staff was very nice and kept us updated throughout the entire process of picking-up the car
Cons: The changes made to my reservation didn't save in the system and they weren't able to complete my initial reservation.
Pros: Phone service and return service
Cons: Unhelpful agent when picking up and got charged more than we had agreed on the pick up. Unclear website