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Record-go at Madrid Atocha Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: It was inexpensive and overall a good experience. More work than getting a car at the airport but overall better value
Pros: kindness and competence of staff and reasonable price
Cons: location (a bit far from Madrid Atocha station). but the price is very satisfactory.
Pros: Very professional, courteous, and efficient attention from Ms.Ionela, Thanks!
Cons: Poor options and availabilities of cars.
Pros: Car condition was very average. I did not get the car that i have booked.
Pros: The kindness of the other officials who attended us. The problem arose with the official who gave us the vehicle.
Cons: The car that DC want to deliver to us was of a different range than the one we had separated. In addition, the office worker was very rude to us. At last she accepted to give us the car that we have reserved.
Pros: All perfect!
Pros: Good service
Cons: They didn't talk or tall me that I have to clean the car after using! And when I retern the car I offer to clean whit myself, and the not agree and took from me 95 euro.. For nothing.
Pros: Very professional
Pros: nothing. they were inefficient, rude and unhelpful.
Pros: Easy dropping.
Cons: Customer service is so poor . They don’t respond on emails and phon calls . Also they charged me over i should get my full refund ( deposits) cuz I returned the car in full tank so I didn’t received a full refund on it . Also they wants to charge me a day extra cuz i picked up the car on 7 marsh at 5:00 pm and I dropped it by 7:00 pm i called 4 hours early to let them know about an accident it was on the road and to let the. Know that i will be late one hour . So they don’t care about me
Cons: The personnel was rude