Barcelona Train Station, Barcelona, Spain
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Driver's country of residence is United States of America (USA) and age is 30-65
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Record-go at Barcelona Train Station

Carrer del Rossello, 9, 08029 Barcelona
0034 931 127 767 / 0034 610 540 344
Pick-up instructions
Exit through the main doors of Barcelona-Sants station into Plaça dels Països Catalans and turn left towards Carrer Viriat. Turn right onto Carrer Viriat. Turn left onto Avd. de Josep Tarradellas. Turn right towards Carrer de Roselló. Continue along Carrer de Roselló until building No. 9.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Australia
Seat Arona
10/19/24

Pros: after the return i wasnt interested in what they did right. That damage should have been noted on the record of the car. NOT say 'there was no damage". That was a lie. And I had photos to prove it! and the car was overdue for a service!!!

Cons: Because I didnt have insurance with Record-Go they were meticulous about checking for damage. . Ive no problem with that. I was concerned when as we left the office to inspect the car, the lady said "so, there was no damage when it left". That was INCORRECT - there WAS damage. I had photographs of the damage - 3 main places. One, on the left front bumper was VERY obvious. Damage on the front right bumper wasnt so obvious and wasnt very clear in my photo. I WAS CHARGED FOR THAT REPAIR :-(

Israel
Seat Arona
10/10/24

Cons: Uncomfortable car

Israel
Alfa Romeo Stelvio
8/27/24

Pros: Relatively cheap and efficient

Cons: The rental was adding different extras and the car was very damaged

Israel
Opel Corsa
7/31/24

Pros: Very friendly

Cons: When dropping the car off, there was such a long line of people waiting to pick up, that I couldn't get any help with the drop off. Finally I had to park myself four floors down where I was lucky enough to find an employee of the agency. He helped me park but was not in a position to finalize my rental so I finally left without anyone confirming that the car was returned with no scratches, that the fuel tank was full, etc. I have to say I was a bit worried that they will charge me for some unjus

Spain
Opel Corsa
7/1/24

Pros: The car was ok

Cons: Was not great at all! We paid more than the double of the rental price at the car agency only because we were going to France instead of 120 we paid more than 360 euros, also now I just checked my bank account and they did not send me back the full amount of carburant they charged me at the beginning when I bring it back with the full tank, just very upsetting, I do not recommand !

Sweden
Fiat 500X
5/28/24

Pros: We got upgraded to a better car which was spotless

Cons: The car is parked in a very tightly spaced parking lot with minimal signs. When delivering the car the clinet is asked himself to park the car four stories down in the parking lot and then return to leave the key which is time wasting and uncomfortable.

United States of America (USA)
Ford Kuga
4/4/24

Pros: very efficient

Russian Federation
Mercedes Benz B Class
3/21/24

Pros: Convenient office location. Fast delivery speed.

Cons: Service and communication in this branch of Record-go. The operator wanted to take a deposit from me for the car, although in your service I specifically chose the option without a deposit. The communication was very rude and unpleasant. The car is dirty inside, dusty and stained.

Spain
Seat Ateca
1/30/24

Cons: Good afternoon. Returned the rental car to the company on 12/21/2023, with full fuel. The fuel deposit of 106.42€ was still not transferred to my bank account. More than a month has already passed, they promised that they would transfer the money within a few banking days.

Spain
Opel Corsa
12/30/23

Pros: The car has a higher consumption of fuel

United States of America (USA)
Mercedes Benz B Class
11/30/23

Cons: The car was from a different class from the booking

Australia
Fiat 500X
10/19/23

Cons: Car had damage to start. Extra fees charge for everything including Extra insurance despite having paid for full cover, through Discover Cars, extra fees to add a driver despite payment extra insurance, extra extra extra. Rip off, will go direct through a larger company next time.

Ireland
Opel Corsa
9/8/23

Pros: Booked Renault Clio or similar, got Ford Puma hybrid. Pleasently surprised with the car, small car but fits 4 people with 4xcabin luggage suitcases and 4xbackpacks. Car was nice and clean, had few scratches and dents, but it looks like most of rental cars in Barcelona and Madrid have scratches and dents, just need to take pictures or video of the car on picking up, and you're fine on return.

United Kingdom
Opel Corsa
9/6/23

Pros: Car was better than expected, very clean inside.

Cons: The car park to get in and out when picking up and dropping off the car was stressful

Russian Federation
Alfa Romeo Stelvio
7/7/23

Pros: Great value for money

Cons: Picking up, and dropping off is a little bit slowly.

United Kingdom
Fiat 500
6/4/23

Pros: Good service and transparent pricing

Spain
Opel Corsa
6/2/23

Pros: Muy bueno servicio. Barato. Pagamos por umn carro pequeño y nos han dado uno mas grande porque lo tenian disponible sin pagar mas

Singapore
Opel Corsa
5/18/23

Pros: Nothing, was terrible

Cons: The Service from the agent, the attitude. The car had many scratches and some broken parts in the interior, not indicated in the contract, and when we asked the agent to come to check them with us and include them, he just told us to take pictures without even move from his chair. Must say, the office was totally empty! The service of the agent was the worst I ever had in many years of renting cars in different rentacars in Spain and other countries.

United States of America (USA)
Fiat 500X
5/6/23

Pros: Kind, friendly people

United States of America (USA)
Toyota Corolla
10/5/22

Pros: The low cost was the best selling point.

Cons: It was difficult if not impossible to reach customer service, one tire had a slow leak that was not discovered by company before renting the car to me, and upon dropping off the car, no receipt or any acknowledgment was given that the car was returned in the same condition I received it, which left me vulnerable to false claims, as some other people said in reviews of RecordGo.

Canada
Toyota C-HR
8/12/22

Pros: very clear and easy to rent and car.

Denmark
Seat Leon
7/31/22

Cons: They are cheating

Spain
Fiat 500
7/23/22

Cons: They were trying to sell me an extra car insurance

United States of America (USA)
Ford Fiesta
6/12/22

Cons: Car was honestly the worst car I’ve ever driven. It had a low tire perpetually the whole time and the engine was so tiny that I thought it would pop out of the car while I was driving it.

Israel
Opel Mokka
5/26/22

Cons: *Time to pick up the car (1.5 hours). *Very stiff policy for making additional changes (young driver, going to Andorra) - I asked to add approval to drive to Andorra- they insisted that I'll provide them the exact date or pay for the whole rental period. I wanted to add my son as a driver - they asked me to get police approval for his license ( make sense. his license was only in the mail) but then insisted that I have to come again to the Barcelona branch to show that. I gave up.

Canada
Ford Fiesta
4/23/22

Pros: Friendly people

Cons: The car we were given at RecordGo was not good. Leaking tire, dirty, constant warning lights on display ‘service needed’. We were charged unnecessarily for services we fue not use. We will not use RecordGo again.

Estonia
Ford Fiesta
4/1/22

Pros: Friendly service, clean car in good condition

Cons: Unclear documentation about possible problems if they should happen.

Spain
Seat Leon
3/19/22

Cons: I mentioned I was going to Andorra and the charges me 200€ more after

United States of America (USA)
Ford Fiesta
3/2/22

Pros: Friendly reps

Cons: Need more personnel as the two men were slammed but this is a common problem today.

Ukraine
Opel Mokka
2/10/22

Pros: Great car for a good price

Romania
Fiat 500
9/5/21

Pros: They charge me 90 euro in plus

Switzerland
Fiat 500 Lounge
8/8/21

Cons: The service was poor : no clear explanation of car, inefficient administration, poor car condition (many scratches were found but the staff said it was a new car before showing it to me-not honest) Record Go company charged me extra for a fuel at pick-up, which was wrong. Then the fuel cost was refunded after conversation. However, the interest of my credit card was not refunded.

Denmark
Fiat 500
7/30/21

Pros: Efficient service

Cons: No support to change the date of the rental, overcharged.

United Kingdom
Ford Fiesta
7/15/19

Pros: Service was poor the staff are not ready to help. do not explain the extras and were ready to charge me nearly £2000 for a car rental I booked online for £38 for 24hrs. Ridiculous

Cons: The address to pick up the car rental is incorrect we ended up forking out money on taxi's and calls as there are 2 addresses with a similar address, which later someone at record-go pointed out.

Canada
Nissan Note
7/10/19

Pros: Staff were fairly friendly.

Cons: Hidden costs like security deposit and fuel charge.

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The above prices are only approximate and were last updated at 3:48 AM on 12/3/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.

Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
All documents must be issued in the same country.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, local address (apartment; hotel; villa; etc.).
If the renter is not the main driver, the following coverage is mandatory: Total Comfort Cover.
Deposit and deductible policy
A deposit for a tank of fuel is required upon collecting the vehicle.
A deposit of 80 EUR to 81 EUR is required for the tank of fuel upon picking up the vehicle.
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off. A deposit will be charged if one of the following cards is used: Debit cards.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Mobile tablet.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 3 additional drivers.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
There is an additional refueling fee which will not be refunded.
Diesel vehicles are available for an additional charge.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
At time of drop off, customers should return the vehicle with a full tank and be able to show the gas station receipt confirming they have filled the tank, in order for the fuel deposit to be refunded.
Additional information
Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 89 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
During holidays, service outside of business hours is not available.
Service outside of business hours is available by request and for an additional charge.
In order to have service out of hours, the renter must provide the following information: Flight number.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
If the customer is late for a return for more than 60 minutes, extra day charges will apply, in addition to any other rental charges.
The grace period will be honored only during business hours.

Pick-up & Drop-off
Mon:  07:00 - 22:00
Tue:  07:00 - 22:00
Wed:  07:00 - 22:00
Thu:  07:00 - 22:00
Fri:  07:00 - 22:00
Sat:  07:00 - 22:00
Sun:  07:00 - 22:00

Top Suppliers at Barcelona Train Station

Enterprise
Enterprise
Very good 8.3 / 31 reviews
+34934910189
Estacion De Ave Sants Pza Dels Paisos Catalans, S/N, 08014 Barcelona
$20 - $111
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Drivalia
Drivalia
Very good 8.2 / 9 reviews
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Carrer de Dolors Batlle i Sunyer, 17, 08014 Barcelona, Spain
$23 - $43
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:08:00-15:00
Sun:09:00-14:00
SIXT
SIXT
Very good 8.2 / 2 reviews
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Plaça dels Paisos Catalans, 1, 7, 08014 Barcelona
$30 - $146
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Europcar
Very good 8.1 / 18 reviews
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Plaça dels Paisos Catalans, 1, 7, 08014 Barcelona
$20 - $102
Working hours
Sat:08:00-21:00
Avis
Avis
Very good 8.1 / 11 reviews
+34902110293
C/ del Rector Triadó, 104, Sants-Montjuïc, 08014 Barcelona
$26 - $86
Working hours
Mon:07:00-20:45
Tue:07:00-20:45
Wed:07:00-20:45
Thu:07:00-20:45
Fri:07:00-20:45
Sat:08:00-20:45
Sun:08:00-20:45
Budget
Budget
Very good 8.1 / 3 reviews
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Rector Triado N 104, Barcelona, 08014
$21 - $86
Working hours
Mon:07:00-20:45
Tue:07:00-20:45
Wed:07:00-20:45
Thu:07:00-20:45
Fri:07:00-20:45
Sat:08:00-20:45
Sun:08:00-20:45
Hertz
Hertz
Very good 8 / 9 reviews
+34902998707
Carrer de Viriat, 45, 08014 Barcelona
$20 - $90
Working hours
Mon:07:00-20:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Dollar
Dollar
Very good 8 / 2 reviews
+34934196156 / +34902998707
Carrer de Viriat, 45, Sants-Montjuïc, 08014 Barcelona
$20 - $52
Working hours
Mon:07:00-20:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Centauro
Average 7.9 / 122 reviews
+34966360360
Viriat street 43, 08014, Barcelona
$11 - $48
Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Alquicoche
Alquicoche
Average 7.9 / 1 review
+34931184575
Estación De Sants S/N
Working hours
Mon:10:00-20:00
Tue:10:00-20:00
Wed:10:00-20:00
Thu:10:00-20:00
Fri:10:00-20:00
Sat:10:00-20:00
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Ok Mobility
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Average 7.7 / 89 reviews
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
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Alamo
Average 7.6 / 87 reviews
+34934910189
Pl. de Joan Peiró, s/n, 08014 Barcelona, Spain
$19 - $92
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
National
National
Average 7.6 / 18 reviews
+34934910189
Est. Ave Sants. Parking Saba, Pl. De Joan Peiro, S N
$21 - $114
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:07:00-23:00
Sun:07:00-23:00
Thrifty
Average 7.5 / 15 reviews
+34934196156 / +34902998707
C/Viriato 45
Working hours
Mon:07:00-20:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Keddy
Keddy
Average 7.2 / 40 reviews
+34911505000
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$15 - $68
Working hours
Sat:08:00-21:00
Click&Rent
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Average 7.1 / 11 reviews
+34971730696
Numancia 44, Bajo
$27 - $863
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Surprice
Surprice
Below average 6.9
+34902757022
C/ de Numància, 44, Sants-Montjuïc, 08029 Barcelona
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
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