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Oryx in Dubrovnik (Downtown)
Zagrebačka bb, Ilijina glavica, 20000
00385 20 420 030
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-19:00
Tue:07:00-19:00
Wed:07:00-19:00
Thu:07:00-19:00
Fri:07:00-19:00
Sat:08:00-14:00
Sun:08:00-12:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
TB
United Kingdom
Volkswagen Polo
April 13, 2024
Cons: Appalling condition of the car with fuel cap not working to make it worse due this problem I have to pay refuel service fee . Agent selling insurance full cover even if u have one by creating fear of excess fee Just money making tricks.
MS
Malaysia
Volkswagen T-Roc
November 2, 2023
Pros: Ease of pick up
Cons: Ease of drop off
GB
New Zealand
Volkswagen Up
September 23, 2023
Pros: Car was very good. Spacious and no issues
Cons: Location of drop off was unclear.
KL
Australia
Volkswagen Golf
August 7, 2023
Pros: The Oryx employees were efficient and helpful- no complaints
Cons: The car was very old (almost 200,000 k) lots of marks, dirty. No reverse camera or beepers. Given to us with 7/8 tank of fuel which made it hard to judge how much to fill it with. Not the standard if car we expected for the price. Split office difficult to find.
JS
South Korea
Volkswagen Golf
August 3, 2023
Pros: Just normal.
Cons: Car condition(engine noise, vibration poor) and car agent’s response which is absolutely not connected with what i book thru discovery car
Most Popular Car Rental Deals
Downtown
Mini
Volkswagen Up
or similar
$12.74
/ per day
Downtown
Mini
Volkswagen Up
or similar
$13.12
/ per day
Downtown
Mini
Volkswagen Up
or similar
$13.62
/ per day
Downtown
Economy
Volkswagen Polo
or similar
$14.10
/ per day
Downtown
Economy
Volkswagen Polo
or similar
$14.47
/ per day
Downtown
Economy
Volkswagen Polo
or similar
$14.98
/ per day
Downtown
Compact
Volkswagen Golf
or similar
$16.55
/ per day
Downtown
Compact
Volkswagen Golf
or similar
$16.93
/ per day
Downtown
Compact SUV
Volkswagen T-Roc
or similar
$17.66
/ per day
Downtown
Compact SUV
Volkswagen T-Roc
or similar
$29.37
/ per day
Downtown
Standard SUV
Volkswagen Tiguan
or similar
$40.25
/ per day
The above prices are only approximate and were last updated at 06:09 on 2024-04-26. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1100.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Road tax, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period. The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Details are available from the car rental company's reservation office. Information on the exact fee amount is available by request.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Crossing country borders to Neum Corridor is free of charge.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Details are available from the car rental company's reservation office. Information on the exact fee amount is available by request.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Crossing country borders to Neum Corridor is free of charge.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Wi-Fi.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Winter tires are included in price.
The following option(s) is(are) included for free from 15.10 to 15.03 as a special offer: Additional Driver.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 15.04) Winter tires are included in price.
The following option(s) is(are) included for free from 15.10 to 15.03 as a special offer: Additional Driver.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 31 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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