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Orlando in Downtown Las Palmas
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Overall everything
Cons: Can't say
Pros: Very professional. Great English as well
Cons: Nothing
Pros: Efficient & no hassle trying to sell extra insurance as I have separate annual insurance. Left sun glasses in car, returned the next day & they had them for me.
Cons: Nothing
Pros: Very bad. Orlando has a partnership with Discover, however they said that the fact that I paid €30 to Discover Cars had nothing to do with Orlando, So, I had to pay everything again.
Cons: Orlando has a partnership with Discover, however they said that the fact that I paid €30 to Discover Cars had nothing to do with Orlando, So, Orlando obliged me to pay all again, illegaly.
Pros: Some scratches and dents for previous renters but the car was in very good performance conditions.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Minivan, Fullsize a driver license issued at least 2 years ago is required.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
The first additional driver is allowed free of charge.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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