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Noleggiare in Naples (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: They spoke very good English and check in and check out was efficient. We have not been able to finalise the rental because when the rental car was parked in Sorrento it got a scratch on it (not our fault) and we are checking with our insurance company what to do about it (either whether pay now, or insurance company to handle the matter for us).
Cons: Despite the scratch on the car being very minor (and not our fault), the charge appears to be a flat rate of 500 euro. We do not dispute that the damage happened whilst the car was in our care, but 500 euro seems a very big amount for a very minor scratch!
Pros: All perfect
Cons: Very good
Pros: Ease of pick up and drop off. Super fast and convenient
Cons: All were great Thank God
Pros: Quick service Good car
Cons: I have not received rental agreement to date. Car not totally cleaned. Screen washing fluid was low, so it meant that they didn’t thoroughly checked the car.
Pros: They were very friendly and easy to work with.
Cons: My boyfriend’s passport was stolen.They didn’t try to change the order on my name. They wanted us to book new reservation with double price. They try to blame us for scratches that where there before, and then when I showed them the video of the car I took before the rental, they said “o.k, our mistake”. Unfortunately I didn’t video the wheels so they charged me for that. Be sure to video every part of the car before the rental because the photos they have is not updated.
Pros: Gentle behaviour,
Cons: Given car without checking (dent ,etc)
Pros: Nothing. This company is a scam
Cons: They don’t take care of their car. Their customer service is non existent. Their roadside assistance is not helpful. They try to scam you for every dollar they can get.
Pros: the service was quick at pick up and drop off
Cons: Although I made a full insurance on your site, the representative at the pick up tried to preasure me to buy extra insurance, claming the the insurance through your site is "just an online insurance"... after I refused, he asked me to sign on the hire and showed me on the paper that there's only 1 scratch. I went to make a video of the car and he said that I don't need to because I already signed, that's almost a scam! I made a video anyway telling him that what he says is right.
Cons: I was nit given the car I reserved and was offered another more expensive, also, the tank was half full, and finally the deposit promised to be returned in three working days still not returned after 14 days
Pros: Not much, you could drop the car off outside of office hours
Cons: Shocking customer service. I booked and paid for an automatic. Went to pick up and was told they didn’t have any. The only solution was to take a manual. 3 other customers were also experiencing the same problem without much assistance. I was then told I had to pay for additional car insurance at €150 even though I had already bought insurance through discover car. Won’t ever be using this company again.
Pros: Staff spoke excellent English and allowed me to change the return location without extra charge.
Pros: The car was new, the staff was very professional and fast.
Cons: The shuttle bus from the airport was very hard to find.
Pros: Polite and businesslike
Cons: poor english
Cons: Provided a different car class
Cons: Staff was rude after refusing the additional insurance offered.
Pros: location. nothing else.
Cons: Really hard to negociate with them