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MEX RENT A CAR at San Diego Cross Border Xpress
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly staff
Cons: All good. I am not satisfied with Discover cars.
Pros: El servicio
Cons: El precio!! Me cobraron un seguro que encareció totalmente el costo de la renta, hice un pago inicial de 155 usdlls y en el mostrador pagué 487.66 usd. Al parecer no consideraron el pago inicial
Pros: The car delivery was denied
Cons: considering me a conflictive client because i considered the insurance description by Discovery cars as potentielly misleading.
Pros: Nada … esto es un fraude ya que a través de Discover hicimos la reserva y pagamos un anticipo que solicitaban y al llegar a recoger el auto no reconocieron ni el contrato ni el anticipo. Solicite el anticipo de regreso y no obtuve respuesta en Discover y en Mex me dicen que ellos no son responsables y que probablemente sea una comisión ????? Cuidado con esta compañías porque no es posible que Mex sepa que a su nombre reciben anticipos y no hagan nada y no respeten los contratos … cobraron doble
Pros: The speed of picking up the car
Cons: They forced me to buy an extra 300 USD insurance in order to give me the car, knowing my card covers already for the CDW and required protections in California
Cons: MISLEADING WEBSITE - THOUGHT WE WERE PAYING ABOUT 700 DLLS FOR A RENTAL THAN TURNED OUT TO BE MORE LIKE 1500 DLLS!!!!
Pros: efficiency and good atention
Pros: really fast, car in a perfect condition
Cons: representative, they over charged me with an extra Liability insurance that i paid when i rented on the discover page
Cons: Its a lie what we paid.
Cons: No hay señalización de donde entregar el coche
Cons: I made my reservation on the internet with a totally false quote, when I got to the counter they charged me another amount, they also did not take into account the payment I made on the internet for the car reservation and they charged me again
Pros: i didn’t get a car vaciar they didn’t have when we arrived at the airport and i had a reservation.
Cons: had to go to hertz next door counter
Pros: Availability of the needed car
Cons: Remote control key not working Price higher than initially announced
Pros: Easy to find it.
Cons: Car condition was awful. They were not kind. The price was different. I have showed what I booked but they just told me they dont know about it. I have to talk about it with brocker. Never gonna use here again.
Pros: It was cheaper than others.
Cons: The agents refused to believe I had insurance coverage despite providing proof and the spent more than half an hour calling my insurance agency to confirm. No other car rental place does this. It took me an hour to an hour and a half to get my car. Also, the car had maintenance issues while on the road and despite leaving several messages I could never reach anyone to help me with that.
Pros: When i picked the car, the agent was rude, he told me that i need to put a 1000$ hold and i told him that i dont know about that, i asked him why didnt i do that when i rented the same car teo weeks ago, he replied “if you dont want it the. Its better, less work for me “
Cons: When i dropped the car, the agent was great he was respectful and cooperated really well
Pros: Nothing, both female representatives were rude and lied to me.
Cons: Everything. Worst car rental experience I have ever had.
Pros: No idea. They did not work out of the airport where I landed.
Cons: I'm sure they are fine. It's Discover Cars that messed up the order.
Pros: I never got a car, my reservation was canceled. Then they wanted me to get a car at the current rate, not the rate that had been available 24 hours earlier?
Cons: I never got a car, my reservation was canceled. Then they wanted me to get a car at the current rate, not the rate that had been available 24 hours earlier?
Pros: I felt like the rental agents were trying to scam me with their rental insurance pitch. When I informed them that my current car insurance covers rentals they became agitated. I contacted one of my insurance agents and they confirmed that the rental vehicle would be covered under my insurance. The seemed to not like that response and became disinterested in my business.
Cons: The rental agent also stated that my rental would have restricted miles. Where in the DiscoverCars.com agreement it clearly indicates “unlimited miles”. They states that DiscoverCars.com is a third party that doesn’t always disclose correct information to its customers. It seemed like whatever agreement/documents I had from DiscoverCars.com were not even taken into consideration.
Pros: was functional
Cons: took too long to get to me, they were just chatting there
Pros: The car was not the one that appeared in the ad. It was smaller and a car u would never rent. They had no other cars so I had to take the smaller car for the same amount of the larger advertised vehicle. Total scam.
Cons: The good service at the front desk, the vehicle was clean, everything perfect, I recommend 100 percent