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Localiza at Guarulhos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very helpful crew, and very easy pick up and drop off!
Pros: The personall staff attending the customer are really top of the line
Cons: The car it self was really noisy and disturbing me during the drive time
Cons: I had to replace the car and lost 1 day of vacation for that. In the end, they tried to charge me BRL600 for the damaged caused by me. I pushed them to show pictures on the system and the damage was already there
Pros: All good!! Great, friendly and very professional staff.
Cons: I did not have any problem.
Pros: Great car rental place
Cons: Great service at the counter and great perks
Pros: always rent with localiza,amazing company.
Cons: great service
Pros: They gave us a choice of cars and helped find one that would fit the luggage.
Pros: Very good.
Cons: Just be attentive so they don't fool us
Pros: Pickup in one place, return in another
Cons: Language. Personnel does not speak english
Cons: Your employee stole our credit card data!
Pros: Very friendly personal
Cons: I wasn't able to get full insurance, according to Localiza, because I had booked the car through DiscoverCars.com.
Pros: I made my reservation with Discovery, I paid for the days I booked the car and even so after 30 days Localiza charged me another 252 pounds, saying it was a contract renewal, and I had already paid my reservation, now I'm trying to ask for the return this money but I know it will give me a headache.
Cons: I made my reservation with Discovery, I paid for the days I booked the car and even so after 30 days Localiza charged me another 252 pounds, saying it was a contract renewal, and I had already paid my reservation, now I'm trying to ask for the return this money but I know it will give me a headache.
Pros: The car itself was perfect and personnel in the pickup location were great.
Cons: Horrible customer service over the phone, did not bother to guarantee the reservation knowing that I was stuck inside the airport.
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Service outside of business hours is not available.
Pick-up & Drop-off