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Localiza at Guarulhos Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything was great, explained clearly and friendly service. We got exactly what we rented and expected
Pros: Cars are brand new; staff was friendly; the pre-installed toll tag is really convenient
Cons: Pick up process is very manual, even if I already had a preset loyal customer profile; lots of traffic and unreasonable wait time at the entry driveway when returning the car.
Pros: Localiza was great!
Pros: It was a fairly new vehicle (under 600km). The agents that did speak English were extremely fluent. Also, the vehicle included a sensor allowing us to use express toll lanes and pay at the end of the rental agreement
Pros: Fue oportuno y muy util
Cons: En asistencia en la madrugada nunca me contestaron en español pese que brindaba el servicio
Pros: Very helpful crew, and very easy pick up and drop off!
Pros: The personall staff attending the customer are really top of the line
Cons: The car it self was really noisy and disturbing me during the drive time
Cons: I had to replace the car and lost 1 day of vacation for that. In the end, they tried to charge me BRL600 for the damaged caused by me. I pushed them to show pictures on the system and the damage was already there
Pros: All good!! Great, friendly and very professional staff.
Cons: I did not have any problem.
Pros: Great car rental place
Cons: Great service at the counter and great perks
Pros: always rent with localiza,amazing company.
Cons: great service
Pros: They gave us a choice of cars and helped find one that would fit the luggage.
Pros: Very good.
Cons: Just be attentive so they don't fool us
Pros: Pickup in one place, return in another
Cons: Language. Personnel does not speak english
Cons: Your employee stole our credit card data!
Pros: Very friendly personal
Cons: I wasn't able to get full insurance, according to Localiza, because I had booked the car through DiscoverCars.com.
Pros: I made my reservation with Discovery, I paid for the days I booked the car and even so after 30 days Localiza charged me another 252 pounds, saying it was a contract renewal, and I had already paid my reservation, now I'm trying to ask for the return this money but I know it will give me a headache.
Cons: I made my reservation with Discovery, I paid for the days I booked the car and even so after 30 days Localiza charged me another 252 pounds, saying it was a contract renewal, and I had already paid my reservation, now I'm trying to ask for the return this money but I know it will give me a headache.
Pros: The car itself was perfect and personnel in the pickup location were great.
Cons: Horrible customer service over the phone, did not bother to guarantee the reservation knowing that I was stuck inside the airport.