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Hertz at Walvis Bay Airport
Walvis Bay Airport, Walvis Bay
00264 64 200 853
Pick-up instructions
Rental desk is located in the car rental center.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-17:00
Tue:08:00-17:00
Wed:08:00-17:00
Thu:08:00-17:00
Fri:08:00-17:00
Sat:12:00-15:00
Sun:12:00-17:00
Holidays (Office closed)
June 16 - June 17
August 9
December 16
December 25 - December 26
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
RK
United Kingdom
Volkswagen Polo
3/4/24
Pros: Quick pick up and drop off
Cons: N/A
MH
South Africa
VW Polo
11/7/22
Pros: Quick and easy
Cons: The GPS system needs a serious upgrade. It didn't pick up certain areas and our roaming service wasn't working so it was not a great experience with 2 ladies in a car trying to navigate around and with a system that hasn't been upgraded in a while.
GV
South Africa
Toyota Starlet
4/21/22
Pros: Quick, willing to assist
Cons: Nothing
OH
South Africa
Toyota Corolla Quest
11/22/21
Pros: Nothing
Cons: The lack of responsability and the clear intention of making money out of the customer at any cost.
MW
South Africa
Renault Clio
4/3/20
Pros: Everything from start to finish. I will definitely use them next time again.
Cons: Nothing not to like.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 840.00), Theft Protection, Contract fee, Third Party Liability (TPL), Airport surcharge, Tourism levy, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the following documents are required: voucher, passport or ID, International Driving Permit and a valid credit card in the name of the renter.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the following documents are required: voucher, passport or ID, International Driving Permit and a valid credit card in the name of the renter.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The deposit amount consists of 1450 NAD plus the deductible/excess of 16000–32000 NAD, depending on the car group.
The deposit amount consists of 1450 NAD plus the deductible/excess of 16000–32000 NAD, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.
For the Luxury, Premium car group, a minimum of two credit cards issued on the main driver's name are required.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Domestic one-way trips are possible for an extra charge from 1200 NAD to 1450 NAD, depending on the selected location.
International one-way rentals are allowed for an additional charge of 6000 NAD. International one-way rentals are only allowed to certain countries: Botswana, South Africa.
crossing country borders is available on previous request at least 48 hours before the pick up date. Crossing country borders is allowed by previous request and for an additional charge of 1600 NAD per rental.
Crossing country borders is allowed to the following countries: Botswana, Lesotho, Mozambique, South Africa, Eswatini.
In order to travel to the following country(ies):Botswana, Lesotho, Mozambique, South Africa, Eswatini, you must provide at least one of the following documents: passport, valid driver license, proof of home address (e.g. Utility bill).
The Luxury car group(s) may not be used for International One Way, crossing country borders rentals.
International one-way rentals are allowed for an additional charge of 6000 NAD. International one-way rentals are only allowed to certain countries: Botswana, South Africa.
crossing country borders is available on previous request at least 48 hours before the pick up date. Crossing country borders is allowed by previous request and for an additional charge of 1600 NAD per rental.
Crossing country borders is allowed to the following countries: Botswana, Lesotho, Mozambique, South Africa, Eswatini.
In order to travel to the following country(ies):Botswana, Lesotho, Mozambique, South Africa, Eswatini, you must provide at least one of the following documents: passport, valid driver license, proof of home address (e.g. Utility bill).
The Luxury car group(s) may not be used for International One Way, crossing country borders rentals.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied. Delivery/collection service is available only within 25 km from the car rental office, by previous request and for an extra charge of 450 NAD. Delivery/Collection service for distances over 26 km is available for 15 NAD per km.
Delivery/collection service outside of business hours is available only within 25 km of the car rental office, by previous request and for an extra charge of 750 NAD.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied. Delivery/collection service is available only within 25 km from the car rental office, by previous request and for an extra charge of 450 NAD. Delivery/Collection service for distances over 26 km is available for 15 NAD per km.
Delivery/collection service outside of business hours is available only within 25 km of the car rental office, by previous request and for an extra charge of 750 NAD.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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