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Hertz at Montreal Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: The indications to get back the car at the airport were weak (due to road works)
Pros: Agent at the drop off: friendly, helpful
Cons: Agent et the pick-up: tried to upsell and upsell and upsell using even lies (there ist no fuel station close to the drop-off, it's complicated, it's on the other side of the airport, difficult to find - all of those was not true) and tried to make me feel insecure: the insurance you have with discover is not ours, if there is a problem, you'll have to pay us and maybe don't see the money ever again. This is manipulation, not service. The clear reason not to rent with Hertz Canada again.
Pros: perfect and quick service for picking up and dropping off
Cons: everything fine so far
Pros: Excellent value and no hassles
Cons: Felt like I got stung for petrol. I’d originally booked to return full but hertz rep convinced me that he could do me a deal if I returned car empty and they would fill at a discounted price. But having filled the car several times I’m not convinced the rate he offered me was actually cheaper.
Pros: They upgraded me
Cons: Having to wait 90 minutes to get a vehicle even I had prepaid
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