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HAG in Fes (Downtown)
Royal Mirage, 30050, Fez
00212612161187/00212661890779
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-12:00
Period outside of business hours
Mon:00:00-07:59; 19:01-23:59
Tue:00:00-07:59; 19:01-23:59
Wed:00:00-07:59; 19:01-23:59
Thu:00:00-07:59; 19:01-23:59
Fri:00:00-07:59; 19:01-23:59
Sat:00:00-07:59; 12:01-23:59
Sun:00:00-23:59
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
DD
Chile
Fiat Panda
February 21, 2020
Pros: almost nothing
Cons: rental office with almost no street indication. no english speaking officers at pickup and at delivery. car not at rental point (they drove us to the airport, because car was not on that office). dropoff office in central area with no parking so the car was checked stopped on thw middle of the street.
MW
Netherlands
Fiat Panda
January 13, 2020
Pros: nothing
Cons: there was no car
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Collision Damage Waiver (deductible: ~€ 1570.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications.
Mileage policy
For rentals lasting from 1 days to 3 days, mileage is limited to 200 km per day.
For rentals more than 4 days mileage is unlimited.
For rentals more than 4 days mileage is unlimited.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, English, Cyrillic alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, booking voucher, ID with photo.
A young driver fee applies to drivers under the age of 26.
There is no maximum age.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, English, Cyrillic alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, booking voucher, ID with photo.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. Only cards issued in the main driver's name are accepted.
Maestro, American Express, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. Only cards issued in the main driver's name are accepted.
Maestro, American Express, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Wi-Fi.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period is without limitations.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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