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GreenMotion at Edinburgh Waverley Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great location nearby Edinbrugh Waverley station but not directly at the station. Need to walk further to find Qpark near GreenRow. Super efficient car. Less petrol usage.
Cons: Mileage limitation charge
Pros: Not one thing absolutely so unprofessional, couldn't care about me, so unhelpful, usually get a name, didn't bother, no help at all, if I was to pay by debit card as I had done for deposit my car rental would be 8 X the price of original rental. Thanks to Darren and Mark at Europcar they managed to save my trip with their dedication to the situation in hand they managed to get me my much needed hired car, can't thank THEM ENOUGH as for Green Motion wouldn't recommend them to anyone, - 100. 🤬
Cons: I am now due a refund from whoever took the deposit for my car, I could not rent from Green Motion as I didn't have my credit card on me, service was a complete joke, couldn't find the place no signage for office if I could give a minus 100 I would. My journey was not a complete disaster Europcar came to my aid with a car, exceptional service, Green Motion was a liability to me, going to Isle of Skye for family funeral reason for hiring car, missed funeral, was so sad. G.Motion was appalling 🤬
Pros: The staff - helpful, friendly and efficient.
Cons: Price when wanting to add an additional day to original booking
Pros: decent car, decent price
Cons: as usual, far too long spent mucking around with the paperwork before I can drive off - you wouldn't believe we're in the 21st century!!
Pros: The car
Cons: Took over an hour to collect the car from the office. Only one person working in the office. With two young children this time had a n impact.
Pros: Not much
Cons: Insufficient staff on duty on a busy festival sunday morning. Staff on duty on return of car not very polite, welcoming. Instructions on how to find office very poor if you are arriving on foot from Waverley. Received texts inviting me to pre-register - website did not work.
Pros: My original rental was not available and they gave me a very nice alternative.
Cons: I had a difficult time locating the rental company but their service was excellent!
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
For each additional mile an additional charge of 0.30 GBP per mile will apply.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage will be limited to 100 miles per day for the entire rental period.
For each additional mile an additional charge of 0.50 GBP per mile will apply.
It is possible to purchase the Unlimited Mileage option for an extra charge of 7.80 GBP per day.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin, Roman alphabet.
Licences issued in non-EU are not accepted.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, USA.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, bank statement or utility bill, boarding pass.
The following document(s): proof of home address (e.g. Utility bill), bank statement or utility bill must not be older than 4 months.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Please note that provisional driver license won’t be accepted.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Additional excess conditions may apply for drivers who hold a licence from the following country(ies): Australia, Canada, USA.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
The following payment methods are not accepted for payment: American Express, Cash, Debit cards.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.
Credit card must be valid after rental period for at least 60 days.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
Pick-up & Drop-off