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Goldcar at Jerez Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Prices
Cons: Bad customer service, peaky, impossible to contact them
Pros: Neues Auto
Cons: Zusätzliche Gebühren
Pros: Didn’t like all the hidden costs
Pros: Nothing, they tried to cover damage with a dusty hood and attempted to claim that i damaged the vehicle.
Cons: I took a video beforehand which shows apparent damage under dust on the hood, Goldcar claim that i have damaged the vehicle despite the damage preceding my rental. Additionally they took a 1,600 Euro deposit!
Pros: Great service, good clean car, fair cost. Good level of English to complete car hire.
Cons: Had one identified mark on the car on the official car collection paperwork. However, found 3 further marks on inspection before taking away. Alerted staff member (right next to cars in Jerez airport) and digitally logged these. Although service good, would have expected other marks to have been logged. Also, despite having insurance from discover cars - still offered further insurance with them (politely declined).
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A novice driver fee will apply to drivers who have held their driver license for less than 4 years.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
Written permission from the rental company is required.
Crossing country borders is allowed by previous request and for an additional charge of 13.20 EUR per day, with a maximum charge of 171.60 EUR per rental.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company. Vehicles may not be taken to the following islands: Ibiza, Formentera Island.
The purchase of the following insurance(s): Cross Border Pack is mandatory.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
A deposit for a tank of fuel is required upon pick up.
For electric vehicles: the customer will receive the vehicle totally charged, and it is NOT necessary to return it with a full charge.
A full battery lasts around 150 km (this is an estimate as it depends on several factors).
If the customer runs out of battery and is stranded with the vehicle, requiring help from our roadside assistance, please keep in mind that this service is not covered by the rental insurance nor by any additional policy (the customer is always liable for all costs involved).
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.