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Europcar in Zagreb (Downtown)
Ul. Bože Gumpca 38, 52100 Pula
00385 52 390 090
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
09:00-12:0013:00-16:00
Tue:
09:00-12:0013:00-16:00
Wed:
09:00-12:0013:00-16:00
Thu:
09:00-12:0013:00-16:00
Fri:
09:00-12:0013:00-16:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Most popular car rental deals
Downtown
Mini
Toyota Aygo or similar
$33.76 per day
Downtown
Economy
Volkswagen Polo or similar
$34.14 per day
Downtown
Compact
Volkswagen Golf or similar
$39.23 per day
Downtown
Compact SUV
Jeep Avenger or similar
$39.84 per day
Downtown
Economy
Skoda Fabia STW or similar
$40.75 per day
Downtown
Compact
Hyundai i30 STW or similar
$41.12 per day
Downtown
Economy
Toyota Yaris or similar
$43.03 per day
Downtown
Compact
Toyota Corolla or similar
$43.28 per day
Downtown
Intermediate SUV
Volkswagen T-Roc or similar
$43.67 per day
Downtown
Compact SUV
Peugeot 2008 or similar
$43.67 per day
Downtown
Intermediate
Skoda Octavia or similar
$44.94 per day
Downtown
Compact
Volkswagen Golf STW or similar
$46.20 per day
Downtown
Intermediate SUV
Toyota C-HR or similar
$46.84 per day
Downtown
Intermediate
Skoda Octavia or similar
$47.48 per day
Downtown
Standard SUV
Volkswagen Tiguan or similar
$48.36 per day
Downtown
Standard SUV
Toyota RAV4 or similar
$48.75 per day
Downtown
Intermediate
Skoda Octavia STW or similar
$49.26 per day
Downtown
Standard
Volkswagen Passat or similar
$50.02 per day
Downtown
Intermediate
Skoda Octavia STW or similar
$50.02 per day
Downtown
Standard
Volkswagen Passat or similar
$51.28 per day
Downtown
Intermediate Monospace
Volkswagen Caddy or similar
$51.28 per day
Downtown
Intermediate Monospace
Volkswagen Caddy or similar
$55.11 per day
Downtown
Economy
Renault 5 or similar
$55.74 per day
Downtown
Compact
Volkswagen ID.3 or similar
$61.97 per day
Downtown
Premium
Mercedes Benz C Class or similar
$99.85 per day
Downtown
Luxury
Mercedes Benz E Class or similar
$218.16 per day
The above prices are only approximate and were last updated at 3:07 PM on 5/6/25. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 800.00), Theft Protection, Third Party Liability (TPL), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Premium a driver license issued at least 2 years ago is required.
The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
A young driver fee applies to drivers under the age of 22.
There is no maximum age.
A senior driver fee applies to drivers over the age of 65.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Standard, Premium a driver license issued at least 2 years ago is required.
The driver license must be written in Latin alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
If the customer takes the following extra equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Winter tires, then an additional amount of deposit will be held on their credit card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, Discover, MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: Diners, JCB, Discover, MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Austria, Bosnia and Herzegovina, Germany, Hungary, Italy, Montenegro, Serbia, Slovenia, Switzerland.
Crossing country borders are allowed for an extra charge of 12.5-25 EUR per day, with a minimum of 25.00 EUR and a maximum of 175 EUR applied.
Crossing country borders is allowed to the following countries: Austria, Bosnia and Herzegovina, Germany, Hungary, Italy, Montenegro, Serbia, Slovenia, Switzerland.
Crossing country borders are allowed for an extra charge of 12.5-25 EUR per day, with a minimum of 25.00 EUR and a maximum of 175 EUR applied.
Optional extras and services
Available special equipment: Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 15.11 to 15.04.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Service outside of business hours is available by previous request at airport locations.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
Mon:
09:00 - 12:00, 13:00 - 16:00
Tue:
09:00 - 12:00, 13:00 - 16:00
Wed:
09:00 - 12:00, 13:00 - 16:00
Thu:
09:00 - 12:00, 13:00 - 16:00
Fri:
09:00 - 12:00, 13:00 - 16:00
Sat:
closed
Sun:
closed
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