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Europcar at Basel Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The agent is detailed and explains well.
Cons: Actual car was smaller than a Tiguan, which we had selected.They didn't physically checked the car upon drop off. They just asked if everything is ok and the fuel tank is full. I dont really have an issue except that I really hope that they do not contact me later to dispute any defects/damage on the car as that will not be fair!
Pros: Fast and efficient
Cons: Did not take time to check the vehicle with me on my return
Pros: everything was ready and easily picked the car
Cons: faced problem with dropping location and it has to be clear informed during pickup. Also charges for full day amount for 40mins delay drop due to car parking confusion
Pros: Stuff were so friendly and supportive..
Cons: There are couple of damages noticed when I was picking up the car, but it was not mentioned on the handed over documents. I had to go back to the help deck multiple times to ensure that all damages are captured.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 21 years for car group Minivan.
Minimum rental age is 25 years for car group Luxury, Premium, Special, Oversize.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Driver licenses from the following country(ies): China will be accepted only if the translation is approved by the Consulate or Embassy.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 15.11 until 30.04) Winter tires are included in price.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Pick-up & Drop-off
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