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Enterprise at Munich Central Train Station
Customer Ratings and Latest Reviews
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Pros: See above
Cons: The way in which the information is given to clients. Document Reads: Line 1: Pick Up Location Central Station Munich Line 2: Rental Office East Station Munich I booked the car and my hotel based on being able to pick up my car from Central station, but it turns out that line 1 is incorrect and pick up for Europecar is an hour away at East Station, this led to a huge argument with the very unpleasant middle aged lady at the Marrs Strasse office.
Pros: The car was upgraded
Cons: Air conditioning didn't work efficiently
Cons: Changed my car from Automatic to Manual without compensating me the difference after telling me my car is not available and I had to search orher companies for my car for 1 hrs.
Pros: reprisentive was very polite.
Cons: Didn't have a kashkai like we order and we wher offerd similar - that's fine. BUT he offered us a captur that is lower level. or t-roc and gave us a T-CROSS a lot smaller, not a SUV and also we add more money for the "UPGRADE". We fill cheeted. we where willing to pay more and to get more but instead we got smaller car than ordered and pay more for it. The only thing good was that the car had 12 KM brand new BUT we put 4 times air in the tires and the orange light was wlways on.
Pros: Location of the branch.
Cons: The car I was provided was old almost 30000. We are not used to such odometer for rented cars. The car was not ready for winter climate. All communications were done only in German. Very bad service.