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Pick-up location

Calais Ferry Port, Calais, France

Return car in same location

Pick-up date

Drop-off date

Driver's country of residence is United States of America (USA) and age is 30-65

Enterprise at Calais Ferry Port

TERMINAL FERRY PORT,

0033 0 321 345 845

Drop-off instructions

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Key box

Customer Ratings and Latest Reviews

Overall value for money of your rental car

Ease of finding rental desk or representative

Efficiency of the car rental agents

Time spent picking up the car

Time spent dropping off the car

Car cleanliness

Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom

Opel Mokka X

September 7, 2023

Pros: Nothing actually.

Cons: Non existent actually. Rude staff when they actually arrived on site although they knew we were booked in at that time to collect. On return, just chatted on phone to someone, ignored me and another customer so had to drop key in box so we could make our ferry. Still waiting for deposit and reply to complaint email 10 days after! Had we not been so desperate, we would have looked elsewhere.

Belgium

Renault Twingo

June 13, 2017

Pros: Staff were friendly and helpful and phoned to check our hire was going ok.

Cons: Low excess cover we felt we paid twice for. Payment of 250 euros that we had taken as a deposit which cost us 20 pounds in bank fees, even though the excess was never going to be 250 euros. Slow repayment of the deposit - 3 days. Half tank of fuel instead of full makes it difficult to know how much to refuel.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes

Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1500.00), Theft Protection, Third Party Liability (TPL), Vehicle registration fee, VAT (value added tax), Free modifications.

Driver requirements

Minimum rental age is 21 years.
The minimum rental age for vehicles in car groups Compact, Standard, Intermediate, Minivan, Compact Special, SUVs is 24.
The minimum rental age for vehicles in car groups Luxury, Premium, Fullsize, Special is 30.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 12 month(s) before the date of the commencement of the rental.

The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, return flight ticket, flight information, 2 phone numbers (1 of which is landline), boarding pass.

Deposit and deductible policy

A deposit will be charged on the renter's credit card through the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

Payment policy

At time of pick up, customers will be required to pay the amount of the rental and a deposit.

It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.

Visa Electron, Diners, Discover, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).

Geographical restrictions

Cross border rentals are allowed only upon previous request.

Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain-Mainland, Sweden, Switzerland, United Kingdom, San Marino. Information on the exact fee amount is available by request.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Optional extras and services

Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.

Fuel policy

The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.

Rental period

The maximum rental period per agreement is 28 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.

Business hours

Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Top Suppliers at Calais Ferry Port

National

Very good 8.5

+330321345845

Terminal Ferry Port, 62100 Calais

$48 - $149

Alamo

Very good 8.4 / 4 reviews