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Pick-up location

Alicante Train Station, Alicante, Spain

Return car in same location

Pick-up date

Drop-off date

Driver's country of residence is United States of America (USA) and age is 30-65

Enterprise at Alicante Train Station

Av. Salamanca, Local 14, 03003 Alicante

0034 965 123 396

Pick-up instructions

Our office is located at Alicante Train Station, at the rental car parking (near the taxi stop not at the public parking). Access the parking via Avenue Salamanca underneath the Post Office.

Drop-off instructions

Please clarify Drop-off instructions with Car Provider upon Pick-up.

Business hours

Mon:08:00-21:30

Tue:08:00-21:30

Wed:08:00-21:30

Thu:08:00-21:30

Fri:08:00-21:30

Sat:09:00-18:00

Sun:09:00-18:00

Key box

Customer Ratings and Latest Reviews

Overall value for money of your rental car

Ease of finding rental desk or representative

Efficiency of the car rental agents

Time spent picking up the car

Time spent dropping off the car

Car cleanliness

Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Norway

Renault Trafic

8/27/22

Pros: It was hard to find the shuttle bus. We spent 45 min finding the correct area. We asked around and was sent up and down the floors until we finally found it

Finland

Citroen Berlingo Cargo

4/22/22

Pros: Cannot really answer to those questions because I never received my car.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes

Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Third Party Liability (TPL), Vehicle registration fee, VAT (value added tax), Free modifications.

Rate excludes

The following surcharges may apply: Premium Location surcharge.

Driver requirements

Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher, return flight ticket, proof of home address (e.g. Utility bill), flight information.

To rent the following vehicle category(ies): Luxury, Fullsize, Cabrios, Special, Prestige, you must provide the following document(s) at pickup: return flight ticket, flight information, local address (apartment; hotel; villa; etc.).

Deposit and deductible policy

A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.

The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

Cross-border policy

Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Written permission from the rental company is required.
Crossing country borders to Andorra, Portugal, Gibraltar is free of charge. Crossing country borders is allowed to the following countries: Austria, Belgium, France, Germany, Italy, Luxembourg, Monaco, Netherlands, Switzerland.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.

Optional extras and services

Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

It is allowed to add up to 3 additional drivers. Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.

Fuel policy

The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.

Additional information

Winter tires are not mandatory in Spain.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.

Rental period

The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.

Business hours

Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
The grace period will be honored only during business hours.

Pick-up & Drop-off

Mon:	08:00 - 21:30
Tue:	08:00 - 21:30
Wed:	08:00 - 21:30
Thu:	08:00 - 21:30
Fri:	08:00 - 21:30
Sat:	09:00 - 18:00
Sun:	09:00 - 18:00

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