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Easirent at Edinburgh Waverley Train Station
Q-Park OMNI, 26 Greenside Row, Edinburgh EH1 3AJ
0044 1 312 021 717 / 0044 02 036 576 054
Pick-up instructions
City Collection - Please collect from our office located at, Q park - OMNI. please call 0044 0131 202 1717 on arrival.
Easirent is now know as Drivalia in United Kingdom. Please follow to Drivalia brand.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-14:00
Sun:09:00-12:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
SS
Poland
Fiat 500
January 30, 2023
Pros: Cheap and the car was really nice, also the gentleman on the intercom was nice, patient, polite and very helpful
Cons: They didn't respond to the email I sent / they take a lot of time to do it
MC
United Kingdom
Ford Focus
January 23, 2023
Pros: Excellent price point
Cons: There was issue after issue because my booking couldn’t be found. My surname had been spelt incorrectly between the company we originally booked through and yourselves. I couldn’t download everything needed upon collection so couldn’t collect the car for 24 hours. Then, I didn’t get the car we had specified.
AN
Spain
Ford Fiesta
September 27, 2022
Cons: Everything. You cannot even call it a service. The worst service I have ever received. We didn't get the car and you still made me pay for it. Lawyer on it now!
RT
United States of America (USA)
Ford Mondeo
September 27, 2022
Pros: nothing!!!!!!
Cons: No human contact. Very, very poor customer service. It took over an hour to pickup the rental after waiting an hour for the person in front of us to pick up their rental. I will never use that company again. I forgot my "Blue" Disabled Placard in the car and when I called I was told that there was nothing they could do to return it to me. No customer service at all.
AV
India
Fiat 500
September 1, 2022
Pros: It was quite seamless and with minimal communication
Cons: I wish there was a better way to notify us about the need to upload documents and find insurance providers. It took 2 hours to sort out insurance and we spent that time waiting in the parking lot.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 500 miles per rental, Collision Damage Waiver (deductible: ~€ 2055.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, State Tax.
Rate excludes
An administrative charge of 5 % will apply for payments made using the following card(s) American Express.
Mileage policy
Mileage is limited to 100 miles per day.
For rentals of 30 days or more, mileage is limited to 500 miles per week.
For each additional mile an additional charge of 0.30 GBP per mile will apply.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage is limited to 100 miles per day. For each additional mile an additional charge of 0.50 GBP per mile will apply.
For rentals of 30 days or more, mileage is limited to 500 miles per week.
For each additional mile an additional charge of 0.30 GBP per mile will apply.
Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage is limited to 100 miles per day. For each additional mile an additional charge of 0.50 GBP per mile will apply.
Driver requirements
Minimum rental age is 25 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Customers not resident in United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, International Driving Permit (IDP), boarding pass in order to collect the car.
Renters from the following country(ies): United Kingdom must provide the following documents: 2 proofs of home address (e.g. Utility bill) in order to collect the car. The following document(s): proof of home address (e.g. Utility bill) must not be older than 3 months.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
A local renter is defined as a renter who lives within 20 miles of the pickup location and who is not flying into town with a return ticket.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Customers not resident in United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, International Driving Permit (IDP), boarding pass in order to collect the car.
Renters from the following country(ies): United Kingdom must provide the following documents: 2 proofs of home address (e.g. Utility bill) in order to collect the car. The following document(s): proof of home address (e.g. Utility bill) must not be older than 3 months.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
A local renter is defined as a renter who lives within 20 miles of the pickup location and who is not flying into town with a return ticket.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The deductible/excess amount is from 1500 GBP to 2500 GBP, depending on the car group.
A deposit for a tank of fuel is required upon collecting the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The deductible/excess amount is from 1500 GBP to 2500 GBP, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The credit card must be valid for the following period from the start of the rental: 1 month.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following are accepted methods of payment:Debit cards.
Only International renters are allowed to use the following payment method(s): Debit cards. Additional insurance (Full Damage Waiver (FDW)) must be purchased if using the following payment method(s): Debit cards.
An administrative charge of 5 % will apply for payments made using the following credit card(s): American Express.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.
This rule also applies if local customers want to use the following payment method(s): Debit cards.
A local renter is defined as a renter who lives within 20 miles of the pickup location and who is not flying into town with a return ticket.
Cash is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The credit card must be valid for the following period from the start of the rental: 1 month.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following are accepted methods of payment:Debit cards.
Only International renters are allowed to use the following payment method(s): Debit cards. Additional insurance (Full Damage Waiver (FDW)) must be purchased if using the following payment method(s): Debit cards.
An administrative charge of 5 % will apply for payments made using the following credit card(s): American Express.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.
This rule also applies if local customers want to use the following payment method(s): Debit cards.
A local renter is defined as a renter who lives within 20 miles of the pickup location and who is not flying into town with a return ticket.
Cash is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Domestic one-way rentals are possible on request and for an additional charge.
International one-way rentals are not available.
Cross border rentals are allowed only upon previous request.
Information on the exact fee amount is available by request.
Mileage limitations will apply when the car is to be used for crossing country borders.
Cross-border travel is allowed upon previous request and for an additional charge of 125 GBP + 20 GBP per day.
Crossing country borders to Ireland is available for 50 GBP per rental.
Cross-border travel is allowed when pick up has taken place in North Ireland.
International one-way rentals are not available.
Cross border rentals are allowed only upon previous request.
Information on the exact fee amount is available by request.
Mileage limitations will apply when the car is to be used for crossing country borders.
Cross-border travel is allowed upon previous request and for an additional charge of 125 GBP + 20 GBP per day.
Crossing country borders to Ireland is available for 50 GBP per rental.
Cross-border travel is allowed when pick up has taken place in North Ireland.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
There is a charge of 10 GBP per day per driver.
Spouse is allowed for a decreased charge of 7GBP per day.
Delivery/Collection service is available only by previous request.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
There is a charge of 10 GBP per day per driver.
Spouse is allowed for a decreased charge of 7GBP per day.
Delivery/Collection service is available only by previous request.
Fuel policy
A deposit for a tank of fuel is required upon pick up.
The vehicle is provided with a full tank of fuel, and pre-payment is requested.
If the car is returned with a lesser amount of fuel, a refueling charge of 11.40 GBP will be applied + the cost of the missing fuel. In no case will a refund be given for unused fuel.
The vehicle is provided with a full tank of fuel, and pre-payment is requested.
If the car is returned with a lesser amount of fuel, a refueling charge of 11.40 GBP will be applied + the cost of the missing fuel. In no case will a refund be given for unused fuel.
Additional information
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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