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East Midlands Airport (EMA), East Midlands, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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Easirent at East Midlands Airport

Moto Donington Services, Castle Donington, Derby
0044 1 332 477 170 / 0044 7 808 310 716
Pick-up instructions
Please call 01332 477170 when collecting your luggage to arrange the shuttle bus transfer.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:06:00-00:30
Tue:06:00-00:30
Wed:06:00-00:30
Thu:06:00-00:30
Fri:06:00-00:30
Sat:06:00-00:30
Sun:06:00-00:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
Fiat 500
February 27, 2020

Pros: The agent at check out was outstanding who went over and above to help me

Ireland
Ford Focus
February 22, 2020

Pros: very good excelkent

Cons: nothing everthing perfect

United Kingdom
Ford Focus
February 21, 2020

Cons: When I turned up i was told that it had been busy and there was no car for me and that i could pay extra for a premium rate car. I refused to pay extra and was told i would have to be taken back to the airport!! I had to insist on calling the manager to get a car sorted. A terrible way to run a business when i had already paid for the car.

United Kingdom
Ford Focus
January 29, 2020

Pros: Reverse camera didn’t work. Minor wheel damage. Slight tear in passenger seat.

Cons: Very expensive. Very slow. However, the guys are friendly

United Kingdom
Ford Fiesta
January 19, 2020

Pros: They are a really good service provider

Cons: Attention to customer service, made a huge effort to provide a great service thanks

Australia
Ford Focus
December 25, 2019

Pros: cheap

Cons: i thought it was quite stressful, wasn't located in a good location and the car condition wasn't ideal

United Kingdom
Ford Focus
December 16, 2019

Pros: Not much

Cons: High deposit. Car not ready. Price more on arrival. Had to leave before getting the car so no service provided in the end.

United Kingdom
Fiat 500
February 19, 2019

Pros: NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Cons: EVERYTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Spain
Ford Focus
September 12, 2018

Pros: Total rip off .

Cons: Use a debit card without having to take the insurance rip off.

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1660.00), Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Modifications, State Tax.
Rate excludes
An administrative charge of 5 % will apply for payments made using the following card(s) American Express.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 25.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

The driver license must be written in English alphabet.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

Customers not resident in United Kingdom are required to present the following document(s): passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, International Driving Permit (IDP) in order to collect the car.
Renters from the following country(ies): United Kingdom must provide the following documents: 2 proofs of home address (e.g. Utility bill) in order to collect the car. The following document(s): proof of home address (e.g. Utility bill) must not be older than 3 months.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
ID documents must be hard copies; documents held on mobile devices will not be accepted.

A local renter is defined as a renter who lives within 20 miles of the pickup location and who is not flying into town with a return ticket.
Optional coverage
The following additional insurance policies are available at the rental desk: Full Damage Waiver (FDW), Partial Damage Waiver (PDW), Glass and Tyre Cover (GTC).
Full Damage Waiver (FDW) will reduce the Deposit amount to 0 GBP.
Partial Damage Waiver (PDW) will reduce the Deposit amount to 100 GBP.

Full Damage Waiver (FDW), Partial Damage Waiver (PDW) will not reduce the excess amount for the following car group(s):Passenger Van.
The 500 GBP deductible/excess will be mandatory for this category.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
A deposit for a tank of fuel is required upon collecting the vehicle.
In the event that extra insurance is purchased, the deposit might be reduced or even not be blocked on the customer's credit card.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The deductible/excess amount is from 1500 GBP to 2500 GBP, depending on the car group.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The credit card must be valid for the following period from the start of the rental: 1 month.
It is possible to pay and leave the deposit only with following payment methods: MasterCard, Visa, American Express.
The following are accepted methods of payment:Debit cards.
Only International renters are allowed to use the following payment method(s): Debit cards. Additional insurance (Full Damage Waiver (FDW)) must be purchased if using the following payment method(s): Debit cards.
An administrative charge of 5 % will apply for payments made using the following credit card(s): American Express.
Local customers are allowed to rent only if they agree to a credit check and the credit score is positive.
This rule also applies if local customers want to use the following payment method(s): Debit cards.
A local renter is defined as a renter who lives within 20 miles of the pickup location and who is not flying into town with a return ticket.

Cash is/are not accepted.
Geographical restrictions
Domestic one-way rentals are possible on request and for an additional charge.
International one-way rentals are not available.

Cross border rentals are allowed only upon previous request.

Information on the exact fee amount is available by request.
Mileage limitations will apply when the car is to be used for crossing country borders.
Cross-border travel is allowed upon previous request and for an additional charge of 125 GBP + 20 GBP per day.
Crossing country borders to Ireland is available for 50 GBP per rental.
Cross-border travel is allowed when pick up has taken place in North Ireland.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

There is a charge of 10 GBP per day per driver.
Spouse is allowed for a decreased charge of 7GBP per day.
During normal business hours and within city limits up to 5mile, delivery service is available free of charge.
Fuel policy
A deposit for a tank of fuel is required upon pick up.
The vehicle is provided with a full tank of fuel, and pre-payment is requested.
If the car is returned with a lesser amount of fuel, a refueling charge of 11.40 GBP will be applied + the cost of the missing fuel. In no case will a refund be given for unused fuel.
Additional information
The applicable tax rate in this country is 20%.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
Normal business hours
Service outside normal business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.

Pick-up & Drop-off
Mon:08:00 - 18:00
Tue:08:00 - 18:00
Wed:08:00 - 18:00
Thu:08:00 - 18:00
Fri:08:00 - 18:00
Sat:08:00 - 18:00
Sun:08:00 - 18:00

Top Suppliers at East Midlands Airport

Enterprise
Exceptional 9.3
+4401332812828
East Midlands Airport, Castle Donington, Derby DE74 2SA
$33 - $105
Alamo
Excellent 8.8
+4401332812828
Castle Donington, Derby DE74 2SA
$32 - $103
Keddy
Excellent 8.6
+4403713840293
ARRIVALS HALL
Working hours
Mon:11:00-20:00
Tue:11:00-20:00
Wed:11:00-20:00
Thu:11:00-20:00
Fri:11:00-20:00
Avis
Avis
Excellent 8.5
+4403445446005
East Midlands Apt Terminal Bldg Castle Donington
Working hours
Mon:08:00-16:00
Tue:08:00-16:00
Wed:08:00-16:00
Thu:08:00-16:00
Fri:08:00-16:00
Sat:09:00-13:00
Europcar
Excellent 8.2
+4403713840293
ARRIVALS HALL
Working hours
Mon:09:00-20:00
Tue:11:00-20:00
Wed:11:00-20:00
Thu:11:00-20:00
Fri:11:00-20:00
Interrent
Interrent
Very good 7.7
+4401332710721
InterRent Rental Desk Arrivals
GreenMotion
Very good 7.5
+4401332220770
Hilton Hotel, Main Lobby, Church St, Lockington, Derby DE74 2YW
$25 - $239
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:09:00-14:00
Sun:09:00-14:00
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