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East Midlands Airport (EMA), East Midlands, United Kingdom
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Driver's country of residence is United States of America (USA) and age is 30-65
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GreenMotion at East Midlands Airport

Hilton Hotel, Main Lobby, Church St, Lockington, Derby DE74 2YW
0044 01 332 220 770
Pick-up instructions
Arriving at East Midlands Airport by air, please collect your luggage and once outside arrivals please telephone 0044 01 332 220 770 to arrange your shuttle bus transfer to our site at the Hilton East Midlands Airport Hotel. Green Motion shuttle bus will be waiting at the rapid drop off opposite the departures terminal. Green Motion offers a complimentary shuttle service for all customers.
Drop-off instructions
Please clarify drop-off instructions with the provider upon pick-up.
Business hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:09:00-14:00
Sun:09:00-14:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.

United Kingdom
VW Caddy
November 8, 2019

Pros: What do you think !No service Pathetic

United Kingdom
VW Polo
August 1, 2019

Pros: All of the above + very helpful as I traveled with a bike box,, providing alternative vehicle options.

United Kingdom
VW Caddy
July 31, 2019

Pros: Nothing!!!

Cons: Small van I booked not available & offered a gigantic van instead - not practical for country roads I was going to drive. Not given any advance warning of this. I asked for a car and had to pay an extra £200 for the privilage. Manager totally unsympathetic. I will never use this company again.

United Kingdom
VW Caddy
July 5, 2019

Pros: As above.

Cons: Nothing to object to.

United Kingdom
VW Polo
March 14, 2019

Pros: Efficient and friendly.

Cons: Time waiting for pick up at the airport and low petrol in tank.

France
VW Polo
March 10, 2019

Pros: Staff very friendly and a very positive experience. Would recommend and use again

Portugal
VW Polo
January 3, 2019

Pros: Efficient well trained staff. Always a good quality car.

Cons: The wait outside in the cold and wet to be picked up at the airport.

United Kingdom
FIAT 500
October 17, 2018

Pros: Great value for money. Processing was fast. No pressure to buy extra insurance.

Cons: Nothing. Really good service.

Spain
Hyundai i10
October 13, 2018

Pros: Seems good at booking

Cons: Yet another insurance tip off

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  • 4x
  • A/C
  • Auto.
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  • A/C
  • Auto.
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East Midlands Airport Car Rental
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Mercedes Benz Vito or similar
Mercedes Benz Vito
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East Midlands Airport Car Rental
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Mercedes Benz Vito or similar
Mercedes Benz Vito
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East Midlands Airport Car Rental
Full-size
Ford Ranger or similar
Ford Ranger
  • 5x
  • 2x
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East Midlands Airport Car Rental
Full-size
Ford Ranger or similar
Ford Ranger
  • 5x
  • 2x
  • 5x
  • A/C
  • Man.
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East Midlands Airport Car Rental
Premium
Volvo XC60 or similar
Volvo XC60
  • 5x
  • 3x
  • 5x
  • A/C
  • Auto.
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East Midlands Airport Car Rental
Premium
Volvo XC60 or similar
Volvo XC60
  • 5x
  • 3x
  • 5x
  • A/C
  • Auto.
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Special
Mercedes S Class or similar
Mercedes S Class
  • 4x
  • 2x
  • 4x
  • A/C
  • Auto.
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East Midlands Airport Car Rental
Special
Mercedes S Class or similar
Mercedes S Class
  • 4x
  • 2x
  • 4x
  • A/C
  • Auto.
GreenMotion
$238.95 / per day
View

Rental Conditions

Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Mileage: 1400 miles per rental, Collision Damage Waiver (deductible: ~€ 1395.00), Theft Protection, Roadside Assistance (in the country of pick up), Airport surcharge, Free modifications, State Tax.
Mileage policy
Mileage is limited to 100 miles per day.
For each additional mile an additional charge of 0.30 GBP per mile will apply.

Mileage limitations will apply if the car is to be used for crossing country borders.
Mileage will be limited to 100 miles per day for the entire rental period.
For each additional mile an additional charge of 0.50 GBP per mile will apply.
It is possible to purchase the Unlimited Mileage option for an extra charge of 7.80 GBP per day.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin, Roman alphabet.
Licences issued in non-EU are not accepted.
Driver licenses will be accepted if issued in the following country(ies): South Korea, USA.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher, additional ID showing home address (e.g. Utility bill), proof of entry/exit into/out of the country, bank statement or utility bill, boarding pass.
The following document(s): proof of home address (e.g. Utility bill), bank statement or utility bill must not be older than 4 months.
ID documents must be hard copies; documents held on mobile devices will not be accepted.
Please note that provisional driver license won’t be accepted.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Additional excess conditions may apply for drivers who hold a licence from the following country(ies): Australia, Canada, USA.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
The driver is fully responsible for the cost of the repairs for any damage to the mirrors, tires, undercarriage and all mechanical parts of the vehicle. This is not limited to the excess amount.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa.
The following payment methods are not accepted for payment: American Express, Cash, Debit cards.
All credit cards must be capable of the following: CHIP verification, PIN verification, Embossed; cards without this capability will not be accepted.
Credit card must be valid after rental period for at least 60 days.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: France, Ireland.
For more details about permitted destination locations, please contact the Customer service department. Mileage limitations will apply when the car is to be used for crossing country borders.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Unlimited mileage.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Details are available from the rental company's reservation office.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Please note that the rental company will check for any endorsements or penalties (traffic offenses or penalty points) on renter's driver license and that renter may be refused the car if there have been any in the last 5 years.
Business hours
Service outside of business hours is available by request and for an additional charge.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.

Pick-up & Drop-off
Mon:08:00 - 18:00
Tue:08:00 - 18:00
Wed:08:00 - 18:00
Thu:08:00 - 18:00
Fri:08:00 - 18:00
Sat:09:00 - 14:00
Sun:09:00 - 14:00

Top Suppliers at East Midlands Airport

Enterprise
Exceptional 9.3
+4401332812828
East Midlands Airport, Castle Donington, Derby DE74 2SA
$33 - $105
Alamo
Excellent 8.8
+4401332812828
Castle Donington, Derby DE74 2SA
$32 - $103
Keddy
Excellent 8.6
+4403713840293
ARRIVALS HALL
Working hours
Mon:11:00-20:00
Tue:11:00-20:00
Wed:11:00-20:00
Thu:11:00-20:00
Fri:11:00-20:00
Avis
Avis
Excellent 8.5
+4403445446005
East Midlands Apt Terminal Bldg Castle Donington
Working hours
Mon:08:00-16:00
Tue:08:00-16:00
Wed:08:00-16:00
Thu:08:00-16:00
Fri:08:00-16:00
Sat:09:00-13:00
Europcar
Excellent 8.2
+4403713840293
ARRIVALS HALL
Working hours
Mon:09:00-20:00
Tue:11:00-20:00
Wed:11:00-20:00
Thu:11:00-20:00
Fri:11:00-20:00
Interrent
Interrent
Very good 7.7
+4401332710721
InterRent Rental Desk Arrivals
Easirent
Very good 7.4
+441332477170 / +447808310716
Moto Donington Services, Castle Donington, Derby
Working hours
Mon:06:00-00:30
Tue:06:00-00:30
Wed:06:00-00:30
Thu:06:00-00:30
Fri:06:00-00:30
Sat:06:00-00:30
Sun:06:00-00:30
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