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Centauro at Madrid Atocha Train Station
Avda. Ciudad de Barcelona, 5
28007 Madrid.
0034 966 360 360
Pick-up instructions
Make your way to 'Terminal de Salidas' and come out of the exit 'Ciudad de Barcelona'. Turn right and continue along the 'Avenida Ciudad de Barcelona' for 5 mins. Our office is located on the Avenida Ciudad de Barcelona nº 5.
Drop-off instructions
Vehicles must be returned to the Centauro car park.
Business hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
Fri:07:00-22:00
Sat:07:00-22:00
Sun:07:00-22:00
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
DT
United Kingdom
Ford Focus
April 12, 2024
Pros: Great customer service when collecting the vehicle.
Cons: Average customer service when dropping the vehicle off. We were rushed from the vehicle. Car was in a rough but still good value for money.
JP
Australia
Nissan Juke
October 14, 2023
Pros: Nothing.
Cons: It took 3 hours to check in and get our car. We then got the car and it was covered in significant damage - the most I’ve ever seen on a rental car. One of the reverse lights was also not working and when we told them this they told us that it wasn’t an issue. Not only this but the car had not been cleaned internally and still had rubbish from the previous renter. The car made a horrible noise while driving and the electric charger only charged enough for 10 mins of driving.
JA
United States of America (USA)
Fiat 500
September 21, 2023
Pros: Smelled like smoke
EI
Canada
Nissan Juke
July 10, 2023
Pros: Friendly staff and very informative...highly professional!
Cons: The service was great but did not like being hit with hidden costs. I had to pay extra insurance to drive to another country for just 3 days? I had to pay for gas and get reimbursed. Given I live in Canada this costs me money because my Visa card charges a higher amount for purchase in CDN funds and then I get a lower exchange rate for a return of CDN funds. This is not a customer friendly policy for people who live outside of Europe.
HI
United States of America (USA)
Ford Focus
May 6, 2023
Pros: The droppof agent by the airport was excellent. This process was flawless.
Cons: The pickup place in Madrid was difficult to find and cumbersome. The car was not clean, the tires were very worn which I was very concerned with.
Most Popular Car Rental Deals
Madrid Atocha Train Station
Mini
Fiat 500
or similar
$15.39
/ per day
Madrid Atocha Train Station
Mini
Fiat 500
or similar
$15.67
/ per day
Madrid Atocha Train Station
Mini
Fiat Panda
or similar
$16.12
/ per day
Madrid Atocha Train Station
Mini
Fiat Panda
or similar
$16.41
/ per day
Madrid Atocha Train Station
Mini
Fiat 500
or similar
$36.66
/ per day
Madrid Atocha Train Station
Mini
Fiat Panda
or similar
$37.41
/ per day
The above prices are only approximate and were last updated at 06:08 on 2024-04-21. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1400.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
The driver license must be written in Latin alphabet. In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Only physical driver's licenses are accepted (not digital versions).
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 75.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
The driver license must be written in Latin alphabet. In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Only physical driver's licenses are accepted (not digital versions).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
It is only possible to pay and leave a deposit using the same card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
It is only possible to pay and leave a deposit using the same card.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Visa Electron, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
It is only possible to pay and leave a deposit using the same card.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Insurance is mandatory.
The following payment methods are not accepted for payment: American Express, Cash, Diners, Prepaid cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: Visa Electron, Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
It is only possible to pay and leave a deposit using the same card.
The daily limit on the card used for payment must be high enough to cover the deposit. Otherwise, purchase of the following insurance policy(ies): Super Insurance is mandatory.
The following payment methods are not accepted for payment: American Express, Cash, Diners, Prepaid cards.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, France, Portugal.
Cross-border travel is allowed when pick up has taken place in Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is not allowed.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, France, Portugal.
Cross-border travel is allowed when pick up has taken place in Spain-Mainland.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Using a ferry is not allowed.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains, Cross border fee.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available by previous request and for an extra charge of 18 EUR.
Delivery service is only available from Torrevieja, Benidorm downtown offices.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available by previous request and for an extra charge of 18 EUR.
Delivery service is only available from Torrevieja, Benidorm downtown offices.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
A deposit for a tank of fuel is required upon pick up.
Additional information
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 29 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by previous request in Malaga, Alicante Airport, Murcia Airport.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. If the customer is late for a return for more than 0 minutes, extra day charges will apply, in addition to any other rental charges.
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. If the customer is late for a return for more than 0 minutes, extra day charges will apply, in addition to any other rental charges.
Pick-up & Drop-off
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