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Carwiz in Dubrovnik (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Worst service ever in my 50 years of renting cars. We were not even greeted with a smile, I had the impression we were an imposition.
Cons: Return address was useless, searched for half an our until a kind taxi driver told us you were hidden in the Radisson hotel. Upon arrival your agent immediately pointed to a n allegedly new scratch. When I told her the Dubrovnik agent had already shown me that scratch she said she would cheque with the office. I waited 5 minutes (not unusual and ok) and she came back and wanted me to sign the release. I told her I wouldn't and she asked "why?". I told her I wouldn't sign until (not enough space
Cons: Na demora do levantamento e na entrega do carro
Pros: The car was brand new
Cons: Waiting an hour to get the car at the hotel. Struggling to get my security deposit back. It still hasn't been returned.
Cons: The insurance details are very stressful, as the car company insists we are not secured and tried to sell us insurance when I have already made the booking including insurance.
Pros: No wait times!
Cons: It would be great if you could let people know the cost to enter another country (ie Croatia to Montenegro). This was an additional 75 euro I wasn’t expecting.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 3 additional drivers.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
By law, winter tires are mandatory on all roads from 15.11 to 15.04.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes. If the customer is late for a return for more than 29 minutes, extra day charges will apply, in addition to any other rental charges.
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