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Carwiz at Ostrava Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Carwiz are a scam. When I was checking the car they told me no need to as it's brand new. This was their way of scamming me as they didn't note any damage. When we returned the car, all of a sudden the guy checks underneath the car (which has never happened in any time I have rented cars before) on the basis that 1 week before his boss told him you need to check underneath as they had damage on another car, how coincidental! They charged me for and did not even bother to send an explanation.
Cons: Carwiz are a scam. When I was checking the car they told me no need to as it's brand new. This was their way of scamming me as they didn't note any damage. When we returned the car, all of a sudden the guy checks underneath the car (which has never happened in any time I have rented cars before) on the basis that 1 week before his boss told him you need to check underneath as they had damage on another car, how coincidental! They charged me for and did not even bother to send an explanation.
Pros: Easy to find.
Cons: See overall comments
Pros: Quick pick up/drop off and very friendly staff serving customers.
Cons: I would prefer if the fuel tank was full from full rather than 3/8 of the tank during pick up and drop off, as it gets a bit tricky to fill up the exact amount of petrol.
Pros: Friendly staff.
Cons: Location in city would been easier or car drop off service offered.
Pros: Very professional and helpful agent
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 22.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 2 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is forbidden to the following countries: Bulgaria, Estonia, Greece, Greece - Crete Island, Latvia, Lithuania, Romania, Ukraine, United Kingdom.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Diesel vehicles are available only by request upon arrival.
By law, winter tires are mandatory on all roads from 15.11 to 31.03.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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