Downtown, Hobart, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Bargain Car Rentals in Hobart (Downtown)

173 Harrington St Hobart TAS 7000
0061 1 300 729 230
Pick-up instructions
The desk is located inside office. Collect your keys from here.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-16:00
Tue:08:00-16:00
Wed:08:00-16:00
Thu:08:00-16:00
Fri:08:00-16:00
Sat:08:00-12:00
Sun:08:00-12:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Germany
Kia Stonic
10/24/24

Pros: Friendly stuff

Australia
Toyota Hiace
9/12/24

Pros: Everything was more than satisfactory.

Cons: N/A

New Zealand
Hyundai Accent
4/20/24

Pros: They were awesome and fixed the amendment to the booking which Discover could not be bothered in resolving

Cons: Nothing, they were great

Australia
MG HS
3/30/24

Pros: Friendly and efficient customer service

United States of America (USA)
Kia Stonic
3/23/24

Pros: The staff was very polite and helpful. The car didn't have any problems.

Australia
MG 5
3/18/24

Pros: Not given sufficient directions to drift spot at Launceston airport

New Zealand
Hyundai Accent
3/11/24

Pros: All went very smoothly very nice stFf

New Zealand
MG HS
3/2/24

Pros: All went very smoothly, I'm and out with no problems. Car was perfect for our needs.

Cons: Service was great but know that they do ask if you want insurance through them even if you have purchased already, because as you will read in your agreement, if you buy through an online provider, the dealership is unaware you have it. They do not push it but you need to know if you are already covered so you don't purchase twice! This shouldn't be a surprise, if you purchase your insurance with the car from an online provider, read the fine print. All above board.

United States of America (USA)
MG HS
2/20/24

Pros: Price and service was good.

Cons: Returning was a bit difficult as the lot was full.

Australia
Hyundai Accent
2/16/24

Pros: Friendly fantastic service

Cons: Nil concerns Bargain car rental’s fantastic.

Australia
Hyundai Accent
1/22/24

Pros: Great service

Australia
Hyundai Accent
1/20/24

Pros: Very efficient no problems

Cons: All good

Australia
MG HS
1/17/24

Pros: Friendly

Cons: Away from Airport

Australia
Hyundai Accent
1/14/24

Pros: Quick and efficient

Cons: The cost of adding cover

Australia
MG HS
1/13/24

Pros: Felt sorry for the representatives at the desks.

Cons: Terrible turn around service. 2 cleaning bays is not enough.

Australia
Hyundai Accent
1/12/24

Pros: Convenient location, good price, great car, friendly and efficient staff

Cons: There were too few staff at the pick-up location for the volume of customer traffic. Staff were doing a fantastic job considering the circumstances

Australia
Hyundai Accent
1/11/24

Pros: Bargain car rental is simply the best. The staff are very friendly. The car was very clean, new and super easy to drive. In great condition. Love it! No problem at all.

Australia
Hyundai Accent
1/10/24

Pros: Staff were amazing.

Cons: Had to wait 45 mins to pick up car due to issues with fleet.

Australia
Hyundai Accent
1/7/24

Pros: Friendly

Cons: Waited an hour for the car for which we were promised a $50 return of airport fee - still not received.

United States of America (USA)
MG HS
1/2/24

Pros: Paige in Launceston was EXCELLENT. We forgot something in the shuttle and she went back to get it for us.

New Zealand
MG HS
12/31/23

Pros: GOOD STRAIGHT FORWARD SERVICE

Australia
Hyundai Accent
12/31/23

Pros: Car cleanliness and car drop off ease !

Cons: Bargain Considers their direct booking higher than 3rd party booking - preference was given based on different cars, quality of car, insurance cover. Also discover booked it for 10 AM pickup but bargain booked it at 12 PM pickup - loss of 2 hours !!! International fee was charged on credit card - pathetic… Wont book it next time !

Australia
Kia Stonic
12/30/23

Pros: Very good value for money, great way to see Tasmania, very easy drop off service in Launceston airport, good car

Cons: Prolonged pick up of car in Hobart with slight chaos in the office but this was on Boxing Day and can understand staff were super busy.

Japan
MG HS
12/28/23

Cons: Would have been nice to have the flexibility of dropping the car off at the airport withought having to change the whole reservation. This was up to discover cars. Since reservation was through you. In the end we had to return at the city office then take a taxi to the airport.

Australia
Hyundai Accent
12/19/23

Pros: Staff are friendly and give detailed information

Cons: all is good

United States of America (USA)
MG HS
12/14/23

Pros: friendly, helpful, knowledgeable

Cons: nothing

Australia
Hyundai Accent
12/6/23

Pros: It was very easy to book, easy to pick up and easy to drop off at a different location.

Cons: Nothing.

United Kingdom
Hyundai Accent
12/4/23

Cons: They have a pre prepared vehicle condition report which they expect you to not look through before signing the agreement. The condition report has scratches and marks missing from it which they could potentially blame on you. On returning the vehicle they take the keys and do not inspect it so any damage found could be disputed as you were not there to witness it on the return.

Australia
Kia Stonic
11/27/23

Pros: The staff were amazing, very easy process and fair price for the cars. No hidden costs.

Australia
Hyundai Accent
11/14/23

Pros: Nothing

Cons: False advertising

Australia
MG HS
10/27/23

Pros: God, clean and up to date car.

Cons: Good service provided

Australia
Kia Stonic
10/18/23

Pros: Support local / seems like an innovative new option

Cons: Bill shock - your website flow needs attention!

Australia
Holden Commodore
9/9/23

Pros: callum was very apaologetic and professional

Cons: we booked a commodore as we needed the room and there wasnt one when we arrived to collect

Australia
Holden Acadia
6/20/23

Pros: Knowledgeable and helpful staff with booking process and local sites. Efficient and uncomplicated check-in, showing customer empathy due to travel fatigue. Vehicle was as per the description, clean and comfortable. Perfect match.

Cons: Nothing.

Canada
Kia Stonic
5/6/23

Pros: courteous and efficient

Cons: nothing. i had to wait a bit for the car since one employee did not show up so it took a bit more time to clean the car, but nothing bad after all

Australia
Hyundai Accent
4/20/23

Pros: Rex was sensational and the price was the cheapest around. Car was clean and exactly what I wanted.

Cons: Nothing

Australia
Hyundai Accent
4/20/23

Pros: Ease of pickup and drop off.

Cons: Car prices for hire cars are still on a high even though Bargain Car Rentals pricing is more competitive than others.

Australia
Hyundai Accent
4/18/23

Pros: excellent friendly service

Cons: was all good

Australia
Toyota Hiace
4/18/23

Pros: Guys were ready for us and we were off quickly

Cons: N/A

New Zealand
Nissan X-Trail
4/17/23

Pros: Friendly and efficient.

Cons: Nothing.

Australia
Hyundai Kona
4/16/23

Pros: friendly staff and quick processing

Australia
MG HS
4/10/23

Pros: Was originally skeptical about car hire, however the team at bargain Car Rentals made the process easy, especially considering the excellent price for the car!

Hong Kong
Hyundai Accent
4/10/23

Pros: Efficient

Cons: I booked bargain cars for Toyota or similar but got MG which is not compatible with Toyota or other fuel efficient cars.

Australia
Hyundai Kona
4/8/23

Pros: Staff pleasant and helpful

Cons: N/A

Australia
Audi Q5
4/3/23

Pros: Vehicle was what was advertised

Cons: On pick up: - informed excess was over $7000. (None of this was ever mentioned during booking stages) - was forced to pay an extra$76.00 for the vehicle being returned at airport (upon booking all these fees where included) was then threatened to cancel the booking and may or may not receive a refund within 10 business days - upon returning vehicle I did not receive any paperwork or emails detailing the vehicle was accepted in the same condition. Yet to receive any correspondence -

Australia
Nissan X-Trail
4/2/23

Pros: Personal attention at pick up,

Cons: Total lack of interest at drop off - "Tank Full? Any Damage? OK, give me the keys"

Australia
Nissan X-Trail
3/30/23

Pros: Pick up was well organised. Person on desk was efficient and helpful.

Cons: Lucky not to have had a serious accident. Front wheel was loose and a whelk stud broken,discovered by RACT when called out to Cradle Mt. to investigate a noise and vibration through the steering. Prior to this being discovered RACT could not provide a replacement vehicle or have this vehicle collected and changed over. Hence we would have been stranded with our luggage. Need to have a plan to handle these situations. Rather than stating we don’t collect faulty vehicles, we don’t have a replaceme

Australia
MG HS
3/29/23

Pros: Friendly, efficient service. Pick up and drop off was easy. Good location.

Australia
Hyundai Kona
3/25/23

Pros: They were friendly, and explained everything very clearly. Especially when it came to insurance on the vehicle. Shoild only have taken Bargains Car Insurance.

Cons: Nothing

United Kingdom
Nissan X-Trail
3/25/23

Pros: Efficient, friendly

Australia
MG HS
3/22/23

Pros: So fast and efficient

Cons: Nothing!

Australia
Hyundai Accent
3/21/23

Pros: Practically and efficiency

Cons: Straight forward

United Kingdom
Nissan X-Trail
3/20/23

Pros: Easy.

Cons: Glad I didn't pick up from Hobart airport, crazy queues !!

Australia
Hyundai Accent
3/19/23

Pros: I liked the people at front desk who were clear with what they offered and friendly despite how busy they were at pick up.

Cons: I have nothing to complain about.

Australia
Hyundai Kona
3/12/23

Pros: Service was average

Cons: They weren’t very professional when it came down to the fact the car was hired outside of their company. They didn’t go over the car or explain how functions worked on the car. Eg wipers, indicators, lights etc

New Zealand
Hyundai Accent
3/5/23

Pros: Nothing

Cons: please see above

Australia
Hyundai Accent
2/26/23

Pros: friendly

Cons: friendly

Australia
Nissan X-Trail
2/24/23

Pros: quick

Cons: mention to the many hidden costs

Australia
Hyundai Accent
2/18/23

Pros: Quick and easy with online check in

Cons: Service was fine, but the was not in good condition

Australia
Hyundai Accent
2/13/23

Pros: Good cheap and efficient

Cons: Car a bit buzzie

Australia
Nissan X-Trail
2/13/23

Pros: Few scratches an burn mark on back seat

Australia
Hyundai Accent
2/7/23

Pros: Efficiency, competence as well as friendliness’s,

Cons: Advice re returning car when location in a one way street.

Australia
Hyundai Accent
2/6/23

Pros: Friendly staff go to deal with

Cons: Was hard to negotiate when changes had accrued

Australia
Hyundai Kona
1/31/23

Pros: Friendly

Cons: Not impressed with vehicle supplied.

New Caledonia
Nissan X-Trail
1/29/23

Pros: Très bien situé en ville, facile à trouver. Le retour à l'aéroport est très pratique.

Cons: Très réactifs quand on leur pose une question.

Australia
Nissan X-Trail
1/29/23

Pros: Efficiency+++

Australia
Holden Acadia
1/24/23

Cons: I was not told I need a physical credit card. It caused lots of issues with the hire with Apple Pay and virtual cards nowadays other people are bound to have the same issue. Policy needs to be changed

Australia
Hyundai Accent
1/19/23

Pros: Good service and friendly staff

Cons: N/A

Australia
Hyundai Kona
1/15/23

Cons: Reception area too small, no personal space. There seemed to be a backlog and people pushed in front of me and was served.

Australia
Hyundai Kona
1/8/23

Pros: We ran out of brake fluid. Car had no guts.

Australia
Nissan X-Trail
12/25/22

Pros: The help provided

Cons: Very helpful and friendly

Singapore
Hyundai Accent
12/18/22

Pros: Easy to pick up and drop off

Cons: I don’t know when I will receive my deposit back. I haven’t received any communication from bargain rentals, not even a car received mail. I don’t even know if they are going to refund.

Australia
Hyundai Accent
11/21/22

Pros: Provided a clean late model car for a good price

Cons: Possibly due to popularity there was a slight wait when dropping the car off

Singapore
Nissan X-Trail
11/21/22

Pros: Easy and fast hand over the car

Cons: Having sang yong instead of Nissan X-trail, disappointed

Australia
Nissan X-Trail
10/4/22

Pros: Very efficiency once we got to be served.

Cons: I tried to call them the week before we were to pick up the car. No answer or answering service after multiple attempts. We were very concerned the company was a scam as we'd never heard of the company before.

Australia
Toyota Corolla
9/17/22

Pros: Quick, efficient and friendly staff at pick up and drop off.

Cons: Nothing really, could prove difficult to park outside sometimes.

Australia
Audi Q5
9/13/22

Pros: All good

Cons: There was nothing not to like.

Australia
Hyundai Kona
9/12/22

Pros: Man tried to help and be pleasant

Cons: Waited almost an hour after booking time for a car to be delivered and cleaned

Australia
Toyota Corolla
9/10/22

Pros: Car was ready to go and quick paperwork to go .

Australia
Hyundai Accent
8/31/22

Pros: adequate

Cons: nothing to not like

Australia
Nissan X-Trail
8/7/22

Pros: Friendly and efficient service.

Cons: Nothing, all good.

Australia
Hyundai Accent
8/4/22

Pros: Efficient and friendly

Cons: Nothing to note

Australia
Hyundai Accent
7/28/22

Pros: Easy as. Had to change the pickup address at relative short notice and proved not to be a problem. All handled through emails. Good work

Australia
Hyundai Accent
6/17/22

Pros: I had to call prior and they were difficult to get a hold off - called 3 x day and left messages and never got back for 3 days. Had to go into the office to get help. And on check in there was only 1 x person and was probably peak time but I was waiting over 45 mins to pick up the car - eating into time that I had paid for it for my travel. And found the staff very ‘short’ at times and once got the car wasn’t really shown anything on the inside.

Cons: Poor service over the phone, long wait to pick up the car, very little info about the car and felt that I had to buy their insurance

Australia
Hyundai Accent
6/15/22

Pros: Service was excellent

Australia
Hyundai Accent
6/6/22

Pros: Every aspect of the rental was good from pickup to return.

Cons: I liked everything.

Australia
Nissan X-Trail
5/18/22

Pros: Good Service, easy to deal with

Australia
Toyota Hiace
4/27/22

Pros: No fuss return

Cons: Would have been nice if the tyres were fully pumped up as I waste of fuel because of it.

Australia
Nissan X-Trail
4/13/22

Pros: Efficient service by the Customer Service Representative.

Cons: The vehicle (a Nissan X-Trail) was unfamiliar to me and I had to seek information as to the operation of the Bluetooth set up plus location of a rather peculiar Parking Brake (low foot pedal left of the accelerator pedal) The vehicle was tired and lacked adequate power especially ion hills. It appears that the engine may have been underpowered for the vehicle. Turning circle was extremely wide making parking and tight turns very difficult.

Australia
Toyota Corolla
4/13/22

Pros: Great car at fantastic price.

Cons: No reversing camera on the car.

Australia
Hyundai Accent
4/10/22

Pros: Efficient & friendly welcome & despatch of car

Cons: N/A

Australia
Nissan X-Trail
3/30/22

Pros: Prompt and helpful

Cons: Nothing, all good

Australia
Hyundai Accent
3/22/22

Cons: waiting for an idiot booking before me.she didnt know what she wanted.made5 calls to friend asking advice very frustrating

Australia
Hyundai Kona
2/28/22

Pros: a larger car was provided without requesting it

Cons: only one representative during a busy time

Australia
Hyundai Accent
2/16/22

Pros: Very good sewrvice. Andrew was very helpful at pickup time.

Cons: Can't think of anthyng at present.

Australia
Hyundai Accent
2/6/22

Pros: Good customer service and great product

Cons: Nothing

Australia
Hyundai Accent
2/2/22

Cons: Car pickup was straight forward, but with only one person on the desk there was a bit of a wait. They also tried to sell me extra insurance but I booked through DiscoverCars and had excess cover already.

Australia
Toyota Corolla
1/24/22

Pros: Nice and helpful staff

Cons: Nothing

Australia
Hyundai Accent
1/11/22

Pros: Nothing

Cons: We had a 1 day hire. Pick up in cut at 9 am drop off airport at 6 pm hung around in the rain for 90 mins as car wasn’t ready so we missed doing a lot of things. Charged us an extra $50 to drop at airport. No mention of this when booking. No apology for either thing. Didn’t seem to care at all. Shrug of shoulders pretty much

Australia
Hyundai Accent
1/7/22

Pros: The people were nice but incompetent.

Cons: We waited 1.5 hours out the front of the building to get our car. 9am scheduled pick up and didnt receive our car until 10:30am. Meanwhile people scheduled after us received their car first, even though they had hired the same type of car. Choose a different provider to Bargain if you can.

Australia
Hyundai Accent
1/1/22

Pros: Friendly, efficient and very helpful.

Australia
Hyundai Accent
12/31/21

Pros: Friendly and no fuss

Australia
Nissan X-Trail
12/16/21

Pros: friendly and helpful

Cons: could only service one person at a time.

Australia
Toyota Corolla
12/9/21

Pros: Efficient, no hassles.

Australia
Toyota Corolla
12/8/21

Pros: friendly staff

Cons: rental cars in Tasmania are expensive compared to main land.

Australia
Toyota Corolla
12/2/21

Pros: Vehicle was ready to go when we picked it up and minimal fuss before commencing trip.

Cons: Vehicle provided from the intermediate range was not what we thought we were getting, and not the equivalent of a Corolla which was pictured by Discover Cars. "Or Similar" would refer to a Hyundai i30 not a basic Hyundai Accent.

Australia
Toyota Corolla
11/30/21

Cons: Returning the car Car park distance from rental desk

Australia
Hyundai Accent
11/28/21

Pros: The car was clean and drove well.

Cons: I was offered ADDITIONAL insurance at the collection desk, when I had already paid for it through my online booking. I was made to feel scared dealing with "some person overseas" rather than "one of our friendly team" and threatened with a $5000 excess regardless of whether I was at fault or not - even for a a tiny scratch or mark on the car. Why would you put this fear into your customers?

Australia
Toyota Corolla
11/9/21

Pros: The service given by Vergil on pick up was second to none. Both friendly and informative.

Cons: Nothing of note

Australia
Hyundai Accent
10/22/21

Pros: no problems and given directions for fuel etc at end of hire.

Australia
Hyundai Accent
10/12/21

Pros: The vehicle was well presented.

Cons: Young Man at desk was unable to answer all of the questions I had regarding cost of rental.

Australia
Hyundai Kona
10/10/21

Pros: It was quick and easy to pick it the car

Australia
Nissan X-Trail
10/6/21

Pros: car in good mechanical condition

Cons: Difficulty in getting in touch with the agent when we had to change our drop off time

Australia
Toyota Corolla
9/7/21

Pros: Everything

Cons: Nothing

Australia
Hyundai Accent
8/11/21

Pros: Greta service.

Cons: Bad cleaning products ..,.

Australia
Nissan X-Trail
8/4/21

Pros: Easy to book.On-line staff wer efficent and courteous.

Cons: Insurance policy. If there is damage, the renter has to pay for damages, with reimbursement later.

Australia
Hyundai Kona
8/3/21

Pros: Drop off was fantastic and even gave me a lift to the airport, legendary

Cons: Bullshit about petrol near launceston airport not being available when hiring, fuel tank not full on pickup, wrong car type and overall unclean and no condition report available when picking up, instead was told to just take a video of the condition when I asked for one

Australia
Hyundai Accent
8/3/21

Pros: All of the staff involved were extremely helpful. I made an error whilst booking and they were quick, going above and beyond to make sure everything was great.

Cons: N/a

Australia
Hyundai Accent
7/11/21

Pros: A lot cheaper than the other car companies that are an absolute rort.

Cons: One guy on the desk when there’s around 12 people needing to collect their car. Waited for around 90 minutes, then when I finally got served, the car wasn’t ready anyway. Also had trouble getting a response around pick up and drop off times. Hard to contact anyone.

Australia
Hyundai Kona
6/30/21

Cons: terrible experience when car boot was too small for the bags and the agent refused to cancel and refund - even though no other comparable options available. Boot size was smaller than advertised. Poor NPS for Bargain Car Rental, and top marks to Hertz who saved the day.

Australia
Hyundai Accent
6/14/21

Pros: The staff were very helpful, the car was ideal, happy customer!

Australia
Hyundai Accent
5/27/21

Pros: Very friendly guy at drop off at Hobart airport who took our honest word regarding no damage to car

Cons: Nothing

Australia
Nissan X-Trail
5/15/21

Cons: Da image wasn’t marked on pickup

Australia
Nissan X-Trail
5/10/21

Pros: The man at reception was helpful and kind

Cons: Nothing was not to like

Australia
Hyundai Accent
4/28/21

Pros: The customer service representative went over and above to ensure we got the best price, most insurance coverage and was a genuinely pleasant person.

Cons: -

Ireland
Toyota Corolla
4/27/21

Pros: So easy to deal with. Very friendly and helpful staff. Car was great.

Australia
Hyundai Kona
4/21/21

Pros: everything

Cons: nothing

Australia
Hyundai Accent
4/9/21

Pros: There was a car available at a half reasonable rate.

Cons: I had a lot of trouble reaching an operator when clarifying details and ended up visiting in person to find a young man sitting at the counter with no calls or customer in the shop who was able to help straight away. I am guessing the calls go to an offshore call centre. Was delayed when I picked up the car because it had to be taken to get fuel due to the last person not filling it up. The car still had sand on the back seat and want as clean as it should be. The staff were friendly though.

Australia
Nissan X-Trail
3/22/21

Cons: Could not contact local Hobart office Was on hold for 20 minutes before requesting a call back but heard nothing back Questioned this at the office and were told oh yeah that seems to happen around here.

Australia
Hyundai Accent
3/7/21

Pros: The car was relatively new and that was appreciated considering Tasmania is one of the most expensive places in Australia to rent a car.

Cons: I made three attempts to call Bargain Car rental before my start date. Each time I was on hold for more than 20 minutes and on my last attempt at 25 minutes someone finally took my call. I did try and leave my name and phone number, but no one ever called me back.

Australia
Nissan X-Trail
2/26/21

Pros: Their service

Cons: Nothing

Australia
Hyundai Accent
2/9/21

Pros: quick, low hassle

Cons: expensive - but normal for Hobart

Most Popular Car Rental Deals

Downtown
Compact
Hyundai Accent or similar
Hyundai Accent
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Bargain Car Rentals
$100.88 per day
Downtown
Standard
MG 5 or similar
MG 5
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Bargain Car Rentals
$107.29 per day
Downtown
Compact
Hyundai Accent or similar
Hyundai Accent
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Bargain Car Rentals
$107.89 per day
Downtown
Compact SUV
Kia Stonic or similar
Kia Stonic
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Bargain Car Rentals
$111.18 per day
Downtown
Standard
MG 5 or similar
MG 5
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Bargain Car Rentals
$114.74 per day
Downtown
Compact SUV
Kia Stonic or similar
Kia Stonic
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Bargain Car Rentals
$118.92 per day
Downtown
Full-size SUV
Holden Acadia or similar
Holden Acadia
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Bargain Car Rentals
$172.36 per day
Downtown
Full-size SUV
Holden Acadia or similar
Holden Acadia
  • 7
  • 3
  • 5
  • A/C
  • Auto.
Bargain Car Rentals
$184.47 per day
The above prices are only approximate and were last updated at 1:45 PM on 12/12/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Collision Damage Waiver (deductible: ~€ 3340.00), Theft Protection, Third Party Liability (TPL), Free modifications, State Tax.
Rate excludes
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
Driver requirements
Minimum rental age is 21 years.
A Young driver fee is not applied.

Maximum rental age is 85 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Learner's permits are not accepted; a full driver's license is required.
Only physical driver's licenses are accepted (not digital versions). ID documents must be hard copies; documents held on mobile devices will not be accepted.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
In order to pick up the car, domestic renters must present the following documents: local landine telephone number (not mobile), bank statement or utility bill, paper copy of driving license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, booking voucher. To rent the following vehicle category(ies): Luxury, you must provide the following document(s) at pickup: proof of home address (e.g. Utility bill).
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The deposit is taken at the start of the rental, to cover any additional charges incurred during the rental.

A local renter is defined as a renter who lives within 100 km of the pickup location and who is not flying into town with a return ticket.
The deposit amount for local renters is 1000 AUD.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The following payment methods are not accepted for payment: Cash, Prepaid cards.
An administration charge of 1.4 % will apply for payments made by credit or debit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
It is forbidden to drive to some locations in the country as well as on some specific roads. For more information, please contact the rental office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

When picking up the vehicle, all drivers must be present and must provide valid documentation.

The first additional driver is allowed free of charge.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 240 minutes.

Pick-up & Drop-off
Mon:  08:00 - 16:00
Tue:  08:00 - 16:00
Wed:  08:00 - 16:00
Thu:  08:00 - 16:00
Fri:  08:00 - 16:00
Sat:  08:00 - 12:00
Sun:  08:00 - 12:00

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