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Avis at Philadelphia International Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: friendly agent, helpful assistance for drop off and given a car that was extremely comfortable.
Cons: My flight got in earlier than expected and I got to the Avis area earlier than planned (an hour earlier). Avis charged me an extra fee for the early pick-up and the agent had a hard time explaining why it was being charged. I was told that the charge would eventually be taken off but the agent just could not provide a clear explanation of the process and I had nothing in writing about this. I don't yet see the charge, so perhaps it was not made. If it is, I will dispute it.
Pros: I didn't.
Cons: Toll charges were insane. I reached out to Discover/Avis prior to my rental and asked about how tolls work in a rental car. They gave me a super detailed response, so I felt comfortable using the toll transponder the rental vehicle came with. Turns out, the transponder is NOT like an E-ZPass. You get charged the same as toll-by-plate PLUS a service fee! What's the point of having the transponder?