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Avis at Puerto Natales Downtown
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Avis employees were helpful and seemed to be on our side, not looking to make extra money off of us, which is so often the case with rental cars. Great service!
Cons: The rental agency was only a subsidiary of Avis. When they wanted to charge us for a small scratch, they stated that we had to pay them directly despite having bought insurance with Avis and that we had to recover the cost from Avis by ourselves. Ultimately, it turned out that the „scratch“ could be wiped off and the charge was dropped.
Pros: I wish I could remember the name of the agent in Puerto Natales. He was so friendly and good at his job. He gave excellent advice on driving in the region.
Pros: The guy in the rental office was exceptionally helpful in telling us how to drive in the area. Seeing that roads were not great he gave us tips to not damage the car.
Cons: Nothing
Pros: they spoke pretty good english
Cons: Suzuki is an in-town car only
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Roman alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
A digital driver's license will not be accepted — you must bring your physical driving license.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, PDI (tourist card).
Prices for extras are shown on the booking page.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
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