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Autounion in Istanbul (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Very easy procedure and too quick
Pros: Nothing.
Cons: Very rude personal and will never go with them again. The car was empty completely from fuel when I picked it up and needed to search for a gas station immediately . Although paid twice the premium insurance, while returning the car the company found a small pump ( not from me) and told me if it was not in the photos I need to pay for it. Worst service and experience ever.
Pros: Guys at the pick up office really kind
Cons: Lack of information during booking online for pick up office and difficulties in reaching out the right offices
Pros: Cooperation, speed, speed and ease in finishing the procedures in receiving and delivery, and I thank Sedki zhafer in the company's branch near Sabaha Airport in Istanbul.
Cons: No
Pros: Bureau impossible à trouver. Dans un grand building sans aucun panneau d’indication!
Cons: Ils m’ont obligé à prendre une assurance en me jurant que je ne l’avais pas prise chez discoverscars alors que c’était le cas ! Des voleurs.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
All rental vehicles are equipped with a transponder that can be used for paying for all toll roads.
It is possible to purchase prepaid tolls.
A Young driver fee is not applied.
Maximum rental age is 65 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
Local renters must pass a Findex credit check to pick up the car.
Customers are only allowed to rent only if they agree to a credit check and their credit score is satisfactory.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher, Country entry stamp that is not older than 6 months.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
Diners, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Additional charges will be applied.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Delivery/Collection service is available only by previous request.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are allowed in icy/snowy conditions.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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