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Alamo at Gare du Nord Train Station
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Drop of service at Geneva Airport was quick and apologised for the Pick-up staff in Paris.
Cons: Pick-up service at Alamo Paris Gare Du Nord was terrible. Booked car pickup for 12pm got told our car wasn't there. Had to wait 3 hours after being told it will be there in 1 hour. Staff were rude and dismissive when we questioned why the car wasn't ready or where it was once it was late. Will never use Alamo again.
Pros: Great customer service - Hannah was great
Cons: Fast and efficient
Pros: The car I reserved was waiting for me.
Cons: Buried in the corner of the train station with no signage or wayfinding. Incredibly frustrating.
Cons: מסירת המכונית בסוף היתה נוראית לקח יותר מחצי שעה
Pros: Understood my situation and helped me with an alternative
Cons: The car I booked was not ready and they initially asked me to wait for 2-3 hours. They even told me that I should check with another supplier if I can get a car from them and Alamo would refund my money. Thankfully when I explained my situation they provided me an alternative to give me another car though it was not yet cleaned. I had no choice so I accepted the uncleaned car. Apart from that the car was good and served me well over 11 days.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: valid driver license, Passport or ID card, booking voucher, train ticket.
In order to pick up the car the customer must present inbound and outbound flight tickets in their name matching the rental period; otherwise, they will be denied service.
In order to pick up the car, domestic renters must present the following documents: proof of home address (e.g. Utility bill).
Prices for extras are shown on the booking page.
If the car is returned with a lesser amount of fuel, a refueling charge of 20 EUR will be applied + the cost of the missing fuel.
Diesel vehicles are available for an additional charge.
Diesel vehicles are available only by request upon arrival.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
During the winter season, snow chains are mandatory on roads in mountainous areas that are marked by a road sign.
Service outside of business hours is available by request and for an additional charge.