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Alamo at Berlin Brandenburg Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Friendly and helpful and refunded me money when I stated I had paid more for an auto, they couldn't keep that agreement but refunded me appropriately
Cons: Didn't get what I asked for. Car was rather unclean (looked like they'd had it straight back and handed it to me) There was no washer fluid in the reserve at all. It needed an oil change so unsure if they look after their vehicles as well as they should
Pros: All perfectly fine. Skoda was very fuel efficient and brand new.
Cons: German and/ or English car manual is needed (Skoda had Polish or Czech manual) as many settings had to be changed after turning on the car due to car reset, and it took some time to figure out the menu/ settings.
Cons: Mon dossier sembëait perdu à l'agence
Pros: we didn't have to wait long for beeing accepted by Alamo operator.
Cons: We ordered a NissanQashqai and got a DS3 which probably was a smaller car in a lower category. The information I got fromDiscovery about full insurance cover was totally wrong and misleading. The price for full insurance cover was abot 44 Euros per day while you told me it is about 23 NIS by day.A huge difference ! I asked to return car in the town office.I was told the office is avaiable 24h while it is not true.I had to find by myself how to return the car and until today I got no answer from
Pros: Very friendly and helpful.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
The cost for additional mileage (mileage extension) depends on the vehicle type.
Minimum rental age is 25 years for car group Minivan, Premium, Fullsize.
Minimum rental age is 30 years for car group Luxury.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
All non-EU residents staying in the EU for longer than 6 months must present a driving licence from an EU country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Only cards issued in the main driver's name are accepted.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card.
A deposit will be charged if using the following cards: Maestro, Debit cards.
For the following car group(s): Luxury, Premium, Fullsize, SUVs, Cabrios, Special, Prestige, a credit card is required.
Cash, Cheques, Diners, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
crossing country borders is forbidden for certain car groups.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Finland, France, Hungary, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom, Gibraltar, San Marino.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
During winter season (from 01.11 until 31.03) Winter tires are included in price.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.