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Alamo at Billund Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: I booked an economic car (VW Polo or similar) with manual gear (it was the mos ecomomic option after a small city car). They gave me a Seat Leon Cupra with automatic gear. The free update was great, I like the automatic gear, so no problem for me, but they didn't propose it, they simply gave me the keys. I think that somebody could be upset about this. This is simply a sugestion for the future.
Cons: The only thing I didn't like was the cleaning of the inner part of the windscreen, I had to clean it with alchool. Another point was that the windscreen wiper needed to be replaced.
Pros: Great and super quick service and extremely helpful
Cons: The car was beyond our expectations. They also offered us cheaper rates for crossing bridges, impeccable service!
Pros: very fast and super efficiency service, asked for car seat and was ready there already available, asked for full insurance and received service without any issues, got a free upgrade and also a discount for re-fueling. fastest pick up and drop of ever experienced. everything was ready just got the key and gave the key with just a Thank you... Super, Super Happy
Pros: Would not use again
Cons: First agent a girl was rude . Provided automatic car instead of manual . We lost about 1.5 hrs trying to sort this out as if it was our fault that they gave us the wrong type of car.
Pros: Car condition is excellent and the car rental office location is easy to find and reach.
Pros: Very simple and low stress
Cons: The drop of location for the car hire was a significant distance from the terminal.
Pros: Simple and easy
Pros: All as described.
Cons: Only one agent on the desk and it look time to collect car. Car was not the one ordered - but acceptable. No map or satnav.
Pros: service car
Pros: Quick and easy, for a good price.
Cons: A somewhat incomprehensible card for returning the car.
Pros: Very happy with the car provided.
Cons: My confirmation email showed a price to pay at collection was 150.84eur (we had prepaid 39.65eur to supposedly lock in the price) on collection of the vehicle I was told I had to pay 205.67...... I needed the vehicle so had no other choice than to pay considerably more than I had been advised. .....Absolute scam of the most blatant nature. I look forward to hearing from you ?? Booking reference was Booking number: DC-4635101 Confirmation number: 1346306099COUNT
Pros: Totally satisfied
Cons: Car is on open-air parking and it was covered with snow. Not any brush was provided, had to clean with hands.
Pros: friendly and forthcoming.
Pros: The car was new and clean, better than what i expected...was told on the site that it would be an vw or something similar and got an audi q3
Cons: The car did not have navigation ( but the office gave us a garmin gps and it was perfect) and i asked for manual and got an automatic but i had an additional driver who knew how to drive it and taught me ( but dennmark is a great country to learn to drive automatic. Drivers are very patient and nice in traffic)
Cons: never again total scam, hidden taxes lag of comunication
Pros: The tell yu one thing charged me more The didn't give me the car I booked
Cons: Carl negotiate with them the charge me all the charge for everything very poor serves
Pros: Quick and really good service . 100% l will be back
Pros: The car i ordered was not available so got a free upgrade to a A4 unfortunately the bike box wouldn't fit in the car so went back to the desk and was given a van. Excellent service provided by the company...
Pros: Very helpful staff and good vehicle, small airport with short walking to car pickup.
Pros: Professional, fast, friendly service