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Alamo at Aberdeen Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Willing to work with me for my own mistake on car pickup day (due to dealing with a death in the family and funeral arrangements).
Pros: Team were lovely and friendly
Cons: nothing to dislike, all good
Pros: Excellent helpful staff at both pick up and drop off
Cons: Was a bit tricky to find drop off at Inverness Airport - better directions and signs from main approach road would help
Pros: Always friendly and professional
Pros: Staff were kind and helpful, and not pushy re:extras insurance etc, as I've found with other hire companies.
Cons: When discussing excess insurance discussed the day rate but didn't specify it was a daily rate until I had agreed, and total had trebled. I was comfortable saying no thanks, and agent wasn't pushy at all, but I think that could have been difficult and confusing for some people. A bit annoying they can't fit car seat for you especially when travelling single handed, but I'm sure that's regulations related.
Pros: Polite, efficient overall great
Cons: They robbed me.
Pros: Paperwork all dealt with effectively.
Cons: Excess for CDW was very high, and additional daily cost for excess cover was very expensive - did it online for £2.90/day. Also recovery was not included according to Alamo, but showed on DiscoverCarHire agreement.
Pros: Very friendly and helpful staff.... nothing was to much... very well done ....