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Thrifty at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: There was absolutely nothing I liked about this experience it was terrible
Cons: The fact that there was no car available for me for a 4-Hour period of time so I rented from another car agency at the rental car facility I will never use this agency again
Pros: Thrifty staff were excellent. No hidden fees, no faffing about. Simple, straightforward and efficient.
Cons: There are 2 different areas that were advertised as thrifty - the one to the right should be removed to avoid confusion. The computer in the car wouldn't integrate with the smart consistently when plugged in, but other than that, the condition of the car was great.
Pros: Drop off was efficient and staff were polite
Cons: Pick up was rubbish - no clear signage, not enough desk agents, ridiculous wait for car