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Surprice at Saranda Port
Sarande Ferry Terminal
00355 697 024 444 / 00355 682 035 077
Pick-up instructions
Surprice car Rentals is located inside the port, in front of the Terminal, at the Customs Office. Please call 00355697024444 if you need assistance
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-22:00
Tue:
08:00-22:00
Wed:
08:00-22:00
Thu:
08:00-22:00
Fri:
08:00-22:00
Sat:
08:00-22:00
Sun:
08:00-22:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
PL
France
Volkswagen Polo
10/1/25
Pros: I have book a golf polo and i reçoive a mitshubichi spark who is a very small car . The car was old and bad condition, motor and carrosserie
MO
Albania
Ford Focus
9/14/25
Pros: Великолепная машина,никах нареканий
Cons: Приятные и вежливые ребята оформление прошло быстро и без проблем
MB
Czech Republic
Hyundai i10
9/8/25
Cons: The office worker wanted to scam us since we stepped in the office with a 10€ fee for « last minute reservation » which was not mentioned in the website (and end up not paying it). Then he wanted 1100€ for the security deposit when in the contract was only 1000€. And finally we paid for the insurance for a much higher price. And finally we got the worst car to drive.
EM
Denmark
Volkswagen Polo
7/27/25
Cons: Unfortunately, my experience with this car rental company was disappointing. Although I had already purchased full insurance (147 EUR) through the booking platform prior to my arrival, I was pressured at pickup into buying another full insurance policy for 120 EUR, being told that the one I had already paid for was no longer valid. This felt misleading and coercive,.There was no clear explanation, and I wasn’t given a real choice — only the impression that I would to rent the car unless I paid
LC
France
Volkswagen Polo
7/13/25
Pros: Nothing
Cons: Add fees for deposit with debit card Agent no Nice, just want to take more money
Most popular car rental deals
Saranda Port
Economy
Volkswagen Polo or similar
PLN 72.33 per day
Saranda Port
Economy
Volkswagen Polo or similar
PLN 74.98 per day
Saranda Port
Compact
Ford Focus or similar
PLN 81.25 per day
Saranda Port
Compact
Ford Focus or similar
PLN 84.28 per day
Saranda Port
Economy
Volkswagen Polo or similar
PLN 85.69 per day
Saranda Port
Economy
Volkswagen Polo or similar
PLN 88.89 per day
Saranda Port
Compact Estate/Wagon
Hyundai i30 STW or similar
PLN 90.17 per day
Saranda Port
Compact Estate/Wagon
Hyundai i30 STW or similar
PLN 93.54 per day
Saranda Port
Compact Elite Estate/Wagon
Toyota Corolla Verso or similar
PLN 94.61 per day
Saranda Port
Compact Elite Estate/Wagon
Toyota Corolla Verso or similar
PLN 98.19 per day
Saranda Port
Compact
Hyundai Accent or similar
PLN 99.09 per day
Saranda Port
Compact
Hyundai Accent or similar
PLN 102.85 per day
Saranda Port
Compact SUV
Skoda Yeti or similar
PLN 143.64 per day
Saranda Port
Compact SUV
Skoda Yeti or similar
PLN 149.32 per day
Saranda Port
Compact SUV
Kia Stonic or similar
PLN 157.00 per day
Saranda Port
Compact SUV
Kia Stonic or similar
PLN 163.23 per day
Saranda Port
Intermediate Elite Van
Volkswagen Touran or similar
PLN 411.04 per day
Saranda Port
Intermediate Elite Van
Volkswagen Touran or similar
PLN 427.98 per day
Saranda Port
Mini
Hyundai i10 or similar
PLN 455.59 per day
Saranda Port
Mini
Hyundai i10 or similar
PLN 474.46 per day
The above prices are only approximate and were last updated at 2:03 PM on 9/30/25. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1000.00), Theft Protection, Roadside Assistance (in the country of pick-up), Contract fee, Third Party Liability (TPL), Personal Accident Insurance, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 74.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A senior driver fee applies to drivers over the age of 74.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Only physical driver's licenses are accepted (not digital versions).
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card. Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, United Kingdom, North Macedonia.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Information on the exact fee amount is available by request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Bosnia and Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain-Mainland, Sweden, United Kingdom, North Macedonia.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Snow chains.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are not mandatory in Albania.
Snow chains are allowed in icy/snowy conditions.
Snow chains are allowed in icy/snowy conditions.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
Mon:
08:00 - 22:00
Tue:
08:00 - 22:00
Wed:
08:00 - 22:00
Thu:
08:00 - 22:00
Fri:
08:00 - 22:00
Sat:
08:00 - 22:00
Sun:
08:00 - 22:00
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Tue:
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Wed:
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Working hours
Mon:
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Tue:
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Wed:
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Thu:
10:00-16:59
Fri:
10:00-16:59
Sat:
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Sun:
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Working hours
Mon:
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Tue:
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Wed:
08:00-23:59
Thu:
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Fri:
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Sat:
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Sun:
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Rruga Abedin Dino 148, Sarande
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Working hours
Mon:
08:00-17:00
Tue:
08:00-17:00
Wed:
08:00-17:00
Thu:
08:00-17:00
Fri:
08:00-17:00
Sat:
08:00-17:00
Sun:
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Optimo Rent
+355696060117
Saranda Ferry Terminal
Working hours
Mon:
09:00-21:00
Tue:
09:00-21:00
Wed:
09:00-21:00
Thu:
09:00-21:00
Fri:
09:00-21:00
Sat:
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Sun:
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Tue:
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Fri:
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Working hours
Mon:
08:30-22:00
Tue:
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Wed:
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Thu:
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Fri:
08:30-22:00
Sat:
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Mon:
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Tue:
09:30-19:30
Wed:
09:30-19:30
Thu:
09:30-19:30
Fri:
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Sun:
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Tue:
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Mon:
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Tue:
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Thu:
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