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Paradise Car Rental in Kuala Lumpur (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Great service.
Cons: -
Pros: Nothing
Cons: Everything
Pros: The agent is friendly but slow getting the car to us.
Cons: The car rented is old, unreliable, and have problems. The car died suddenly due to loose cable connection to its battery. Have to troubleshoot long time why car suddenly cannot re-start. Once noticed problem, have to find tools to fix it. Note. There were no car mechanic shops nearby to ask for help. The throttle of the engine seems to be blocked as gas wasn’t release smoothly (jerking). Driver car seat ripped and lot of scratches externally. Generally speaking, the car is just old.
Pros: We spent half our to find the office and we waited one hour to have the car
Pros: Easy to locate them at KL downtown.
Cons: 1. Car provided has rust with dented and some scratches at different sides of the car. 2. When we pick up the car, there were ants at the exterior of the car. Luckily ants did not come inside the car. Hence, we went to petrol station to clear off the ants by wiping the car.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 65 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A deposit will be charged if one of the following cards is used: Visa debit card, MasterCard debit card.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 3 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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