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MEX RENT A CAR at Tuxtla Gutiérrez Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: The negative section has too little characters so I continue here: The person we're spoke to told us that he or anybody else spoke english but we saw his colleague speaking fluently english to some french customers.
Cons: we're told they didnt accept our insurance policy and we need to leave a deposit of 4000 USD - this was way more than stated in DC reservation document. after one hour, we managed to persuade them to lower it to 50.000 MXN (apx 2700 USD) but they told us just in the end that the deposit will be return in 3-5working days (This is also not stated in DC reservation) which caused problem with our second booking.
Pros: Alexander was very patient, answering all our questions and worries
Cons: I didn’t like the 3rd party website I bought through
Pros: Cheap and good car
Cons: The constant push for more insurance and the amount of time spend on the car pick up. Honestly it was 45-60mins. Insane!!!
Pros: They try to explain the best they could, that when you use DiscoverCars to book a rental is not MexRental
Pros: The time spent in dropping off.
Cons: A solution for a better protection full coverage. The mechanical conditions, the car has noises in the drive.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 26.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card, ID card.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, JCB. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Delivery/collection service is not provided.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
Pick-up & Drop-off
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