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MEX RENT A CAR at Loreto Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The car was clean and worked well. The return was quick and easy, and I expect to get a full return on my security deposit.
Cons: It was much more expensive than anticipated and I did not get the car I asked for.
Pros: Easy to find as the airport is small and the car was clean.
Cons: Thought I had reserved & paid for the car ahead of time with the required third party liability insurance included. My credit card company had sent me a letter that showed worldwide full coverage. Unfortunately, the they tried to sell me a "package deal" with an upgraded vehicle & "full coverage". Said no thanks. They said CDW/LDW was required but the fee was only $20 less than full coverage & said it was required and wouldn't accept my credit card coverage. Frustrating.
Pros: We purchased “full insurance coverage” but we’re worried we would not be covered for significant damage that happened to the bumper. We were very happy that indeed we were covered! The agents were great—fast, efficient and friendly.
Pros: Nice agent at desk.
Cons: Being misled in thinking we had paid for our rental and then having to pay 3x the original amount.
Cons: It doesn’t matter that you reserve and paid for a specific car. They will not have it and then charge you more. Go with hertz.
Cons: On 2022/03/31 I returned the car, I was told that I was going to get a $75.00 deposit back. Today is 2022/04/14. I still have not gotten by deposit back. VERY DISAPOINTED.
Pros: Not much.
Cons: We got the car at a good rate from DiscoverCarHire. Than they tried to upsell at the airport. They wanted to charge us $400 US for insurance. We started to walk away and they brought down the price. They put a deposit on our credit card while we rented the car. And we’re still waiting for things to balance out. Will never rent with Mex Rental Cars again.
Pros: Friendly, efficient, car was exactly what we requested.