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MEX RENT A CAR in Mexico City (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Knowledgeable agents, very communicative and provided great insider knowledge abt driving around in the city
Cons: The drop off process was a bit annoying. Hard to find the agent receiving the car as well as thedesk at the airport
Pros: The staff were accommodating, respectful and went above and beyond
Pros: Charged me the full insurance when it was supposed to be included there where two cars and you have not returned my money Also at the counter they charged me extra for the rental
Pros: I was not able to rent the car because their systems was down
Cons: I was unable to rent the car
Pros: I was never given a car but charged for it.
Pros: You should know that I paid 5000 to rent a car and I did not receive it and they did not return the money to me
Cons: You should know that I paid 5000 to rent a car and I did not receive it and they did not return the money to me
Pros: Mex didn't have the cars ready. Didn't have the chosen cars ready.
Pros: Basically nothing
Cons: They gave away our car even though we said we were going to be 2 hours late (and they said that was ok). Then the guy behind the counter tried to blame _us_ for it and gave us a bunch of grief as we tried to work through solutions.
Pros: The drop off at the airport was quick and efficient.
Cons: The pick up in the city location was slow and tedious. The car was not ready and had too many issues. The agent was more concerned about leaving work on time than giving us a safe and intact vehicle.
Pros: It’s really bad
Cons: It’s really bad
Pros: quick, good customer service, decent car
Cons: car was MUCH more expensive than advertised on the website. i expected to pay $33 USD, and ended up having to pay $120 USD, which was a huge and completely unexpected difference.