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Madeira Rent in Funchal (Downtown)
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Fast and easy.
Cons: Always try to upsell insurances, vehicle etc.
Pros: Fast, easy and the car was in perfect conditions.
Cons: It was a bit on the pricier side, but we rented it on a whim so there weren't a whole lot of options with such a short notice.
Pros: all very good
Pros: So grateful that they switched the drop-off to the airport
Cons: The drop-off at the airport was confusing. The parking lot was not well marked and there was no attendant, just a key drop. Which feels a little uncomfortable especially for an international traveler and the fact the the rental company is holding over 2,000 euro deposit on my credit card for damages and yet there is no one to inspect the car at drop off.
Pros: My car was out of order in the morning when I had a planned schedule and I had to wait for repairing for 3 hours and I couldn't fulfill my plans.
Pros: The dropping of lady was very friendly and communicative.
Cons: The rental Agent by picking up wasn't communicative enough. He just said: sign here without properly explaining. Ik didn't like the options to choose from concerning insurances. They were not properly explained and I got confused. I had already choosen for a complete insurance. So this felt like wanting extra money. Not transparant!
Pros: Holiday ruined by a none-working convertible top. Agent showed how to open top half-way. When I inquired how to completely get the top down - he said just to flick the switch again - only to find out, rudely, when we got the car that it wasn’t actually working. Roof opens halfway and that’s it! Not a convertible!
Cons: Not providing the convertible car we needed for a perfect holiday! Convertible Mini but roof was not folding properly or fully. Disappointment.
Cons: Car drop-off at Funchal Airport is frustrating and confusing. even having signs along the airport parking toads that lead to Madeira Rent would be a massive improvement.
Cons: There is security deposit 1600 eur, showed on the website, but in fact they put another amount to the contract (2500eur) and forcing to sign it. Also my deposit is still blocked but I dropped the car 4 days ago. The hepldesk is ignoring my request
Cons: Easy to book
Cons: location away from Hotel zone.
Pros: Friendly and helpful.
Cons: Car was a smaller than expected (Seat vs Peugeot) although same category. A little bit picky / obsessive about minor scratches etc.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee of 50.00 EUR per rental applies to drivers under the age of 21.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, United Kingdom, USA, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card.
The following payment methods are accepted: Cash, MasterCard credit card, VISA credit card.
Only cards issued in the main driver's name are accepted.
When paying with cash, a debit/credit card issued on the main driver's name is required for security purposes.
American Express, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Additional charges will be applied.
Delivery/Collection service is available only by previous request. Additional charges will be applied.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off