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Keddy at Penang Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Car was poor old smashed to bits cracked windscreen not working ac change cars and then had brake issues. Never again
Pros: The overall arrangement and management of customer services are appropriate.
Cons: So far so good.
Pros: High efficiency, easy and clear communication. The staff serve politely. Highly recommend to my friends and will use the service again.
Pros: The guy helping me sort the car was very friendly
Cons: 1. No kiosk/desk at the airport. Had to call them via WhatsApp to even find out where to meet. 2. They were on standby IN the car I was supposed to rent. Since my flight arrived an hour late, they just left the car on and waited in the car for an hour since there’s no official desk at the airport 3. Which leads to the fact that it was supposed to be full tank on pick up and full on return, but because they were chilling in the car, they used up 1/4 tank of gas idling 4. Car had old transmission
Pros: Good ride, good value.
Cons: Pick-up was frustrating. The reservation email said the counter was in the arrival hall but it was actually offsite. I had to seek the help of an employee from another company to connect with my agent.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 30 years for car group Premium.
A young driver fee applies to drivers under the age of 24.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Eurocard. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Additional drivers are allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
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