Penang Airport (PEN), Penang, Malaysia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Keddy at Penang Airport

Arrival Hall.Meet And Greet Service
0060102989403
Pick-up instructions
ARRIVAL HALL
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Hong Kong
Nissan X-Trail
July 11, 2024

Pros: Staffs are efficient.

Cons: No rental desk at Penang Airport.

Singapore
Nissan X-Trail
June 30, 2024

Pros: Friendly customer service, car condition acceptable but can do better. Easy pickup & fast return process.

Cons: Condition of car could be better…received car with accident dent on front bumper.

United Kingdom
Nissan Almera
April 20, 2024

Pros: Car was poor old smashed to bits cracked windscreen not working ac change cars and then had brake issues. Never again

Singapore
Proton Persona
April 4, 2024

Pros: The overall arrangement and management of customer services are appropriate.

Cons: So far so good.

Hong Kong
Perodua Bezza
March 21, 2024

Pros: High efficiency, easy and clear communication. The staff serve politely. Highly recommend to my friends and will use the service again.

Thailand
Perodua Bezza
February 24, 2024

Pros: The guy helping me sort the car was very friendly

Cons: 1. No kiosk/desk at the airport. Had to call them via WhatsApp to even find out where to meet. 2. They were on standby IN the car I was supposed to rent. Since my flight arrived an hour late, they just left the car on and waited in the car for an hour since there’s no official desk at the airport 3. Which leads to the fact that it was supposed to be full tank on pick up and full on return, but because they were chilling in the car, they used up 1/4 tank of gas idling 4. Car had old transmission

Thailand
Perodua Bezza
February 20, 2024

Pros: Good ride, good value.

Cons: Pick-up was frustrating. The reservation email said the counter was in the arrival hall but it was actually offsite. I had to seek the help of an employee from another company to connect with my agent.

Australia
Perodua Bezza
January 4, 2024

Pros: Receiving the car at the airport was efficient and fast. Car's condition was decently good.

Cons: Returning was a bad experience. My flight is 10 am. I need to return the car at 8 am. The night before, I tried to reach out to the provider via SMS that I will drop the car at 8 am. I received no response. At 6-7am, I tried to call the provider's phone number numerous time and nobody picks up. As alternative, I tried to call the 24-hour hotline number the provider has given to me but nobody picked up.

Hong Kong
Toyota Innova
January 3, 2024

Pros: There is prompt response from the rental phone number

Singapore
Nissan Almera
January 1, 2024

Pros: Effective rental fees but too many hidden cost such as additional charges for returning the car after office hour, surcharge for slight shortfall of the fuel upon returning and higher charge rate for extending the leasing period.

Cons: Fuel policy. Collected RM 20 for slight shortfall of the fuel even though I have to return the car earlier. Too calculative and not flexible.

Indonesia
Perodua Bezza
December 27, 2023

Pros: friendly, professional service

Cons: none

Malaysia
Perodua Bezza
October 26, 2023

Pros: Very very very excellent and I am so happy.

Singapore
Nissan Almera
October 18, 2023

Pros: They were fast with admin procedures n clear with explanation

Cons: The car keeps giving a squeaky beake sound. When we checked n requested a change they claimed that all nissan ameira cars have same problem

Singapore
Nissan X-Trail
August 17, 2023

Pros: Agents are very friendly, punctual and service oriented.

Cons: Car was not cleaned properly prior to handover. I wanted to sit my daughter at the rear child seat but both seats were stained and dusty. Quite disappointing. Otherwise car performance was fine.

Singapore
Nissan X-Trail
August 9, 2023

Pros: Easy to contact , prompt. Car in good condition. Clean.

Cons: Nothing

Singapore
Perodua Bezza
August 3, 2023

Pros: Staff was very helpful. She had helped me to retrieve my Touch n Go card which I carelessly left in the car.

China
Perodua Bezza
August 3, 2023

Pros: None

Cons: Drop off service

Singapore
Perodua Bezza
July 26, 2023

Pros: There are no counter in the airport. It’s meet and greet, so you better have a working phone signal to communicate with agent.

Cons: The car that I had was cosmetically in a bad shape. The rear glass tinted was badly bubbled and could not see rear cars. Serious safety hazard. It has a rusty paint on the car boots, looks ugly. CarDiscovers, Keddy are considered premium car rentals but this happened.

Singapore
Toyota Innova
July 19, 2023

Pros: Friendly staff during picking up and dropping off.

Singapore
Perodua Bezza
July 13, 2023

Pros: Keddy was the cheapest.

Cons: No meet-and-greet service as claimed by website, and back screen was in poor condition (it was hazy and cant see how near or far the car behind is until you get honked by the car behind. It was extremely hazardous at night and during rain. And it rained for three days) There was no car camera, no charging port and no phone stand/clip and I wonder how any tourist can drive the car without holding on to their phone or blocking the speedometer with their phone.

Singapore
Honda CR-V
July 13, 2023

Cons: They cannot provide me a Honda CRV Provide me a Nissan car panda tire in a very bad condition

Singapore
Honda CR-V
June 30, 2023

Cons: The car did not come with features that can help the tourist like GPS or holder for handphone.

Singapore
Honda City
June 27, 2023

Pros: The car was supply by Europcar, only thing I am impressed was the service stuff that hand over and take over the car. He name is Fatti, he carefully went thru the car and paper work. He also explained to me the whole process while returning. 👍🏻

Singapore
Honda CR-V
June 10, 2023

Cons: We had to call the agent to inform them that we were at the airport as they didn’t have a booth.

Singapore
Perodua Bezza
June 6, 2023

Pros: Excellent service by rental agent

Cons: Car condition was bad, with scratches and chipped windscreen. Car lock was faulty.

Singapore
Nissan Almera
April 19, 2023

Pros: Fast pick up and drop off.

Cons: The car is rather old, not as powerful as it shd be. No front desk at airport. You need to make a call first in order to locate their whereabouts.

Singapore
Honda City
April 3, 2023

Pros: Very very very poor

Cons: Nothing but disappointing 😕

United Kingdom
Perodua Bezza
March 30, 2023

Pros: Chips in the windscreen so I couldn’t see out clearly. Windscreen wipers didn’t work properly. Overall the car’s visibility was dangerous. The car broke down. So overall the car was shockingly bad.

Cons: When the car broke down. None of their 24/7 breakdown numbers either worked or were answered. Overall the car rental experience was the worst I’ve ever had. I refund would be appropriate.

Singapore
Honda City
March 28, 2023

Pros: Friendly staff

Cons: The fuel is only 3/4 full upon pick up and it make me have difficulty on gauging how much fuel I need to top up till 3/4 full upon returning the car. Hope next booking I expect a full tank fuel instead of lesser.

Singapore
Honda City
March 18, 2023

Pros: None!

Cons: There was no meet and greet service as claimed. Spent a long time asking around before finding the agent. GPS not provided in vehicle. Worst of all, during returning, inform me to park the car at the carpark and leave the car unlock and key inside! No one to take over and must pay the parking fees till they start work at 9am! Horrible!

Malaysia
Perodua Bezza
March 14, 2023

Pros: Fucking scammer supplier never turn up to deliver rental car and after numerous call trying to contact the indicated number in booking confirmation slip.

Hong Kong
Perodua Bezza
March 7, 2023

Pros: Provide the selling sevice of the TNG Card to driver.

Finland
Perodua Bezza
December 22, 2022

Pros: Service was good. Car was with 60tkm and scratches all around it. Didn't affect the driving part though 😊

Singapore
Honda City
November 20, 2022

Pros: Friendly staff and cleanliness of the car

Singapore
Perodua Bezza
November 10, 2022

Pros: Easy transactions. Although I didn't really know what were the documents that I was signing.

Cons: Insufficient explanation on the documents that I was signing. Last minute information about extra charges of a large amount due to collection of car outside operating hours as a result of flight delay. No rental desk at the airport. Had to make a local call for car collection.

Malaysia
Nissan Almera
October 31, 2022

Pros: Fast drop off.

Cons: The car tyre conditions should also be checked prior to delivery, the tyre tread was quite worn causing us to have to exercise extreme caution in driving, due to it being the rainy season as well.

Netherlands
Nissan Almera
October 22, 2022

Pros: Good service

Cons: Nothing

Singapore
Nissan Almera
October 4, 2022

Pros: Car is good and clean.

Cons: No counter, need to call for agent to bring the car over.

Singapore
Proton Saga
September 15, 2022

Pros: New and clean car, make my journey more comfortable. strong recommended for this car rental platform.

Cons: New and clean car, make my journey more comfortable. strong recommended for this car rental platform.

Singapore
Honda CR-V
September 13, 2022

Pros: Responsive

Cons: The car have alot of damage

Singapore
Proton Saga
September 7, 2022

Pros: Convenient when picking up the car

Cons: Not convenient to return the car as the flight time is 9 pm but need to return the car before 6 pm. 3 hours of waiting time in airport is boring

Singapore
Honda CR-V
August 1, 2022

Pros: Pick up and drop off.

Cons: I choose a Toyota Previa unfortunately the 7 seater came is a very small Nissan. The adults has problem squeezing into 3 rd row.

Singapore
Nissan Almera
July 7, 2022

Pros: quite satisfactory

Cons: nope, nothing...

Singapore
Toyota Vios
June 1, 2022

Pros: Nothing. The service was bad

Cons: Delayed in sending car at airport for pickup, hard to contact rental staff. Overcharge at different rate for extension

Malaysia
Nissan Almera
May 24, 2022

Pros: Fast and efficient

Cons: Car not in very good condition

Singapore
Proton Saga
October 5, 2019

Pros: the cars are clean and new

Cons: must email the voucher back to Keddy but sometimes the customer may not have data yet

Most Popular Car Rental Deals

Penang Airport
Economy
Perodua Bezza or similar
Perodua Bezza
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Keddy
$32.24 per day
Penang Airport
Compact
Nissan Almera or similar
Nissan Almera
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Keddy
$37.86 per day
Penang Airport
Compact
Proton Persona or similar
Proton Persona
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Keddy
$37.86 per day
Penang Airport
Intermediate
Honda City or similar
Honda City
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Keddy
$43.49 per day
Penang Airport
Standard SUV
Nissan X-Trail or similar
Nissan X-Trail
  • 7
  • 1
  • 5
  • A/C
  • Auto.
Keddy
$83.31 per day
Penang Airport
Standard Van
Toyota Innova or similar
Toyota Innova
  • 7
  • 1
  • 5
  • A/C
  • Auto.
Keddy
$94.33 per day
The above prices are only approximate and were last updated at 05:48 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 940.00), Theft Protection, Airport surcharge, Third Party Liability, Road tax, Vehicle registration fee, Environmental charge, Free modifications.
Driver requirements
Minimum rental age is 21 years.
Minimum rental age is 30 years for car group Premium.
A young driver fee applies to drivers under the age of 24.

Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 66.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Eurocard. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Additional drivers are allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  09:00 - 18:00
Tue:  09:00 - 18:00
Wed:  09:00 - 18:00
Thu:  09:00 - 18:00
Fri:  09:00 - 18:00
Sat:  09:00 - 18:00
Sun:  09:00 - 18:00

Top Suppliers at Penang Airport

Galaxy Asia Car
Very good 8.1 / 143 reviews
+60123680117 / +60123993822
11900 Lapangan Terbang Antarabangsa Bayan Lepas, Penang
$27 - $37
Working hours
Mon:08:00-18:59
Tue:08:00-18:59
Wed:08:00-18:59
Thu:08:00-18:59
Fri:08:00-18:59
Sat:08:00-18:59
Sun:08:00-18:59
SIXT
SIXT
Good 7.9 / 5 reviews
+6046421835
Penang International Airport, Arrival Hall, Lot No L1LS-16
$34 - $106
Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
Fri:07:00-23:00
Sat:09:00-17:00
Sun:09:00-17:00
Hertz
Hertz
Good 7.8
6046430208
Penang Intl Apt
Working hours
Mon:07:30-22:00
Tue:07:30-22:00
Wed:07:30-22:00
Thu:07:30-22:00
Fri:07:30-22:00
Sat:07:30-22:00
Sun:08:00-14:00
AGTRAN
AGTRAN
Good 7.7
+60146404040 / +60189890800
Lapangan Terbang Antarabangsa Bayan Lepas, Bayan Lepas, Penang
$47 - $63
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:08:00-18:00
Paradise Car Rental
Paradise Car Rental
Satisfactory 6.9 / 20 reviews
+60126490332 / +60123570420
Level 1, Arrival Concourse (Landside)., Penang International Airport,, 11900 Pulau Pinang
$25 - $27
Working hours
Mon:09:00-17:59
Tue:09:00-17:59
Wed:09:00-17:59
Thu:09:00-17:59
Fri:09:00-17:59
Sat:09:00-17:59
Sun:09:00-17:59
Europcar
Satisfactory 6.8 / 12 reviews
+60102989403
Penang International Airport, Penang
$36 - $107
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
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