Kota Kinabalu International Airport (BKI), Kota Kinabalu, Malaysia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Keddy at Kota Kinabalu International Airport

Kota Kinabalu International Airport Beg Berkunci No 134, Aras 5, Bangunan Terminal, 88740 Kota Kinabalu, Sabah
0060 163 542 178
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Luxembourg
Nissan Almera
May 20, 2024

Pros: No problems, fast service, nobody tried to sell me extras

Malaysia
Perodua Bezza
January 22, 2024

Cons: Umbrella not even provided.

Malaysia
Perodua Bezza
January 17, 2024

Cons: Strong Cigerate smell

Australia
Perodua Bezza
January 16, 2024

Pros: They were super easy to deal with, contacted me by Whatsapp before to plan everything. The girl was friendly and took time to explain all

Cons: The rain wipers were old and not working really well.

Malaysia
Nissan Almera
October 20, 2023

Pros: Dropoff was easy.

Cons: The car had faults with the brakes. I was told the manager would call me to resolve but they did not. They tried to make out that the problem with the brakes was not an issue and were not interested in fixing it. There was also faults with the locking system they did not tell me about.

Malaysia
Nissan X-Trail
October 19, 2023

Pros: All four tyres were worn out; especially one in front was totally bald risking customer safety. Noisy brakes when reversing.

South Korea
Nissan Almera
October 18, 2023

Pros: No dmart key, first time to see car key to trun on engine these days. Huge break sound, no window liquid, window brush is horrible, could not see at all when heavy raining. I recommend other car companies with just little bit more moneh.

Singapore
Honda BR-V
October 12, 2023

Pros: The representative was very polite.

Cons: They do not have a booth or desk at the airport.

Singapore
Honda BR-V
August 25, 2023

Pros: Staff are friendly and well and fast respond communicated. whatsapp app was created for well communication.

Cons: nil

Hong Kong
Perodua Bezza
August 4, 2023

Pros: Friendly staff.

Malaysia
Perodua Bezza
July 10, 2023

Pros: Ease of online reservation.

Cons: Should work closely with car rental company for better integrated insurance coverage. We need to provide rental deposit of RM1000 by car rental company despite had purchase of extra insurance for the rented car.

New Zealand
Proton Persona
June 18, 2023

Pros: Quick and easy. Very easy people to deal with.

United Kingdom
Perodua Bezza
February 27, 2023

Pros: Very helpful. Quick to respond to questions via WhatsApp.

Cons: The location of Keddy / Europcar in Kota Kinabalu is wrong and misleading. They do not have an office at the airport. Instead you just meet their rep outside arrivals. As there isn't an office you just have to hope they show up!

Malaysia
Perodua Bezza
February 18, 2023

Pros: Tyre thread is a concern. Also tyre not delivered in full air capacity.

Malaysia
Nissan Almera
February 5, 2023

Pros: Fast service for pick up and drop off.

Cons: Rep contacted customers prior to touching down.

Malaysia
Nissan Almera
January 18, 2023

Pros: No counter inside terminal!! Booking mentioned inside terminal

Cons: Car with smelly... Brake system with sound

Malaysia
Proton Persona
January 13, 2023

Pros: Overall condition of the car is good!

Cons: The brake pad might be thinned. Appreciate if you can check it again. Thanks :D

Singapore
Honda BR-V
January 4, 2023

Pros: Service personnel, Anita was friendly and efficient in her paperwork processing and WhatsApp response.

Cons: Car was very dirty and run down (both interior and exterior) wipers and windscreen really bad …… caused poor visibility when rain. Car full of scratches & dents.

Singapore
Perodua Bezza
December 21, 2022

Pros: Agent WhatsApp me

Cons: Petrol not full, returned car earlier no refund and insurance claim

Singapore
Honda BR-V
December 14, 2022

Pros: Responsive communication. Car mileage reasonably low at 15000km.

Cons: No branch office at airport. Baby seat does not have for infant type.

Malaysia
Perodua Bezza
December 10, 2022

Pros: Timely. Staff waiting for us, instead of us waiting for them.

Cons: Car not cleaned properly. Inside has sand, and dust.

Malaysia
Perodua Bezza
December 6, 2022

Pros: Quick and efficient delivery of car

Cons: Cleanliness of car can be improved

Malaysia
Perodua Bezza
November 10, 2022

Pros: I had to wait for almost 20 minutes for the car to arrive. There is no counter inside although they said someone will be waiting. . Except for that, all was good. Credit card deposit will be locked for two weeks, so just be aware of it. If I’m correct, if anything happens, customer has to pay first, only then can claim insurance.

Cons: The terms n conditions could be explained clearly before signing up.

Malaysia
Nissan Almera
October 20, 2022

Pros: Timing. From pick up to drop off, timing were on the dot. Friendly staffs and knowlegeable, explains and answers well during QnA,

Cons: Car was a little unclean, found some receipt n papers but no big deal. Car could also used with sanitising spray upon pick up. I had to buy and sanitised myslef after pick up as was not inform if the car had been sanitised prior to pick up.

Singapore
Proton Saga
September 19, 2022

Pros: Nothing. Keddy has the worst service ever

Cons: T&C changes upon collection

Singapore
Honda CR-V
September 19, 2022

Pros: Straightforward rental. Good car.

Cons: N/A

Singapore
Perodua Bezza
September 15, 2022

Pros: I don't even know the service was provided by Keddy, as the services we received throughout the rental period was identified as Europcar.

Malaysia
Honda BR-V
September 12, 2022

Pros: Everything is good.

Malaysia
Proton Persona
September 3, 2022

Pros: Free upgrade from persona to honda City since persona is not available. Power of car is reasonable but cleanliness of car is wonderful. Great service by staff, regular rm600 security as min. credit deposit believed could be released without any doubt.

Malaysia
Honda BR-V
August 31, 2022

Pros: Maybe can prepare few umbrellas in the car

Malaysia
Nissan Almera
June 9, 2022

Pros: Easy to manage booking

Cons: So far the service good but a bit pricy the price should rate down esp the deposit. Even they take only RM600 depo but not everybody can effort. I suggest that the deposit should around RM300.00 then it's ok.

Singapore
Honda City
May 29, 2022

Pros: None

Cons: 1- Gave the agent my flight details a day prior to my departure and she acknowledged. As soon as i arrived i gave her a call, she say "just wait will be 15mins late". 2- Car is extremely filthy.. Ants crawling everywhere! Non to mention i am traveling with my toddler. I needed to clean the car myself at home.

Malaysia
Honda CR-V
May 20, 2022

Pros: Nil

Cons: Disorganised

Malaysia
Perodua Bezza
May 16, 2022

Pros: Process was easy

Cons: Car interior was not clean. Very dusty.

Malaysia
Perodua Bezza
April 28, 2022

Pros: The staff were really friendly and efficient and overall I was satisfied. They did refund me on the windshield replacement quite promptly.

Cons: The car need to be checked more thoroughly before being rented out to next customer. The windshield wiper on driver's side came off half way while I was using it during heavy rain.

Malaysia
Perodua Bezza
April 26, 2022

Pros: Speedy response of the staff

Cons: Cleanliness of the car Safety condition of the car (Tyres)

Malaysia
Proton Persona
April 5, 2022

Pros: Punctuality and cleanliness inside the car

Cons: Didnt mention earlier that I need to pay deposit and takes too long to refund

Malaysia
Honda CR-V
March 14, 2022

Pros: Online booking

Cons: Ur as agent, to ensure same agreeemnt and car as book.

Malaysia
Perodua Bezza
March 12, 2022

Pros: Excellent service

Cons: None

Malaysia
Nissan Almera
March 9, 2022

Pros: They waited about 20 min despite my flight was delayed and their office was closed

Cons: I waited for 20 min before somebody came to take the car

Malaysia
Proton Persona
February 23, 2022

Pros: Continue from right side, so the europcar's manager refused to changed or replace the front brake's pads event after seeing the brake pads.. photos taken by the mechanic. & the europcar manager also spoken to the tyre shop's mechanic for refusing to replace the brakes pads.

Cons: The Front Brake giving out some noise when you applied the brake 's pedal, while the car is coming down a hill slope (from Kota Kinabalu to Keningau), when i arrived at Keningau, the next day, i requested a tyre shop's mechanic to check the front brake's pads (both front side), the tyre's mechanic took a photo and high lighted that this front brake pads are too thin already, needed to be changed, so i called up europcar, and wahts app him the photo taken by the tyre's shop mechanic. continue..

Malaysia
Nissan Almera
January 13, 2022

Pros: the support staff is very helpful

Cons: Should have inform that Nissan Almera couldnot climb the high hill area very well..

Malaysia
Perodua Bezza
January 7, 2022

Pros: Agents communication was very good. They arrived at the specified time and were very efficient and professional in their job.

Cons: Nothing to report.

Malaysia
Nissan Almera
December 13, 2021

Pros: Car condition was new. Very accomodating and not timid on timing or arrangement.

Hong Kong
Proton Saga
November 23, 2019

Cons: they don't have a counter in the airport. The instruction was not clear for us to find the agency and they are late around 40 mins

Singapore
Perodua Bezza
October 28, 2019

Pros: TOP notch service and helpful

Cons: Nil

Malaysia
Perodua Bezza
October 23, 2019

Pros: New vehicle for rent

Malaysia
Toyota Vios
October 22, 2019

Cons: Changing the car model that has been selected without informing even though car provided has similar specs.

Singapore
Perodua Bezza
October 20, 2019

Pros: Cheaper rates. Helpful staffs. Collecting and returning cars are easy.

Cons: Nothing.

Malaysia
Honda City
October 19, 2019

Pros: ease of booking

Cons: everything else

Malaysia
Perodua Bezza
September 28, 2019

Pros: Highly recommended... Very helpful.. very good service n staff.. love it so much 😍😍

Malaysia
Nissan Almera
September 27, 2019

Pros: Car is well maintained

Cons: The car rental company did not have an office at the KK Airport and I had to call them to get the car arranged.. the staff is not ready with the documents when I want to return the car, even when I called earlier to state my return timing. Imagine if I'm rushing for flight and I have to wait for the staff to be there to process the car return procedure... hope they can improve the service or at least have an office there

Malaysia
Nissan Almera
September 13, 2019

Pros: Their efficiency

Malaysia
Nissan Almera
September 7, 2019

Pros: The car and rates were excellent

Cons: No service desk. Difficult to get in touch with agents and had to wait at least 30-40 minutes. Charged extra for pickup time exceeded due to flight delay

Singapore
Nissan X-Trail
August 25, 2019

Pros: Staff very friedly

Cons: I didn't like the way it didn't say only accept credit card, no cash. I prepare the balance of money in cash, but the staff said only credit card. How about if i didn't bring my C/card? Cancelled order? Why not say or indicate in the email?

Most Popular Car Rental Deals

Kota Kinabalu International Airport
Economy
Perodua Bezza or similar
Perodua Bezza
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Keddy
$28.05 per day
Kota Kinabalu International Airport
Compact
Nissan Almera or similar
Nissan Almera
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Keddy
$31.32 per day
Kota Kinabalu International Airport
Compact
Proton Persona or similar
Proton Persona
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Keddy
$31.32 per day
Kota Kinabalu International Airport
Intermediate
Honda City or similar
Honda City
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Keddy
$40.68 per day
Kota Kinabalu International Airport
Compact SUV
Honda BR-V or similar
Honda BR-V
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Keddy
$67.33 per day
The above prices are only approximate and were last updated at 05:48 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 940.00), Theft Protection, Airport surcharge, Third Party Liability, Road tax, Vehicle registration fee, Environmental charge, Free modifications.
Driver requirements
Minimum rental age is 21 years.
Minimum rental age is 30 years for car group Premium.
A young driver fee applies to drivers under the age of 24.

Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 66.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Eurocard. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Additional drivers are allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  09:00 - 18:00
Tue:  09:00 - 18:00
Wed:  09:00 - 18:00
Thu:  09:00 - 18:00
Fri:  09:00 - 18:00
Sat:  09:00 - 18:00
Sun:  09:00 - 18:00

Top Suppliers at Kota Kinabalu International Airport

Hertz
Hertz
Good 7.8
6088413326
T1 New Wing
Working hours
Mon:08:00-18:00
Tue:08:00-18:00
Wed:08:00-18:00
Thu:08:00-18:00
Fri:08:00-18:00
Sat:08:00-18:00
Sun:09:00-16:00
AGTRAN
AGTRAN
Good 7.7 / 2 reviews
+60189890800 / +60146404040
Kota Kinabalu International Airport, Beg Berkunci No 134, Aras 5, Bangunan Terminal, Kota Kinabalu, Sabah.
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
GoGo Car Rental
GoGo Car Rental
Good 7.6
+60168300011 / +60168309136
Kota Kinabalu International Airport, Jalan Kepayan, Kota Kinabalu.
$23 - $94
Working hours
Mon:08:30-17:30
Tue:08:30-17:30
Wed:08:30-17:30
Thu:08:30-17:30
Fri:08:30-17:30
Sat:08:30-17:30
Sun:08:30-17:30
KK Leisure tour Rent a car SDN BHD
KK Leisure tour Rent a car SDN BHD
Good 7.6
+60168309136 / 0168799135
Lot No. L1L02 (C13) Level 1 (Landside)
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Europcar
Good 7.5 / 2 reviews
+60163542178
Kota Kinabalu International Airport Beg Berkunci No 134, Aras 5, Bangunan Terminal, 88740 Kota Kinabalu, Sabah
$31 - $84
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
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