Pico Airport (PIX), Pico, Portugal - Azores Islands
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Driver's country of residence is United States of America (USA) and age is 30-65
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Ilha Verde at Pico Airport

Pico Airport (PIX)
00351 292 622 601 / 00351 925 508 877/ 00351 292 622 002
Pick-up instructions
Rental desk is located in the arrivals hall.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-19:30
Tue:08:00-19:30
Wed:08:00-19:30
Thu:08:00-19:30
Fri:08:00-19:30
Sat:08:00-19:30
Sun:08:00-19:30
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Canada
Renault Twingo
10/8/24

Pros: Mentioned in my previous comment

Cons: Our flight was detained from Lisbon and I have no luck reaching any of the numbers provided on the paperwork. This was our first time on pico Island. We didn’t know if the rental desk would still be open when we got there. Very stressful.

Canada
Renault Twingo
9/15/24

Pros: The counter agents were pleasant and helpful. Great fuel efficient vehicle.

Cons: I will be nervous until my 1800 CDN damage deposit is returned.

Portugal
Renault Twingo
9/6/24

Pros: Car got me around.

Cons: At was already damaged and not clean, not the standard I expect when renting a car

United Kingdom
Renault Clio
8/25/24

Pros: Grumpy reception on arrival

Cons: Car was dangerous. Brake pads totally worn out and they would not change car. Also no petrol cap so not only risk of fire but petrol evaporated. We hardly used the car as it was unsafe and the company refused to give us an alternative or a refund

Belgium
Renault Clio STW
8/4/24

Pros: We asked a STW and received a new SUV with 3k kms, would definitely recommend.

Portugal
Renault Clio
8/2/24

Pros: They were easy with the condition of the car (no wonder, since the car was in mediocre condition)

Cons: I have never paid more for a rental car in my life (I am 50 and I have rented lots of cars). And the car was in bad condition. For example, the wind screen whiper did not work properly and we could only drive max 50 (and it rains relatively often on Pico). The waiting time at the reception due to non working IT-systems (so they say), is ridiculously long and, for example, you have to write your name and address on a paper, as if this is not data they haven’t gotten in the online reservation.

Slovenia
Renault Clio
8/2/24

Pros: Easy and fast procedure at the desk (when started).

Cons: We came 25 minutes earliar than agreed, car was on parking and no other people waited but had to wait 25 minutes that procedure for pick-up started. The car has not been cleaned.

Canada
Ford Focus
7/23/24

Pros: Deposit was not actually charged to credit card right away like some other rental companies. The credit card hold was removed immediately after car return.

United States of America (USA)
Ford Fiesta
7/10/24

Pros: My least favorite rental in my time in the Azores.

Cons: Hello I am writing because I had a difficult time picking up this rental contract number 901040. My flight arrived July 7 and when I made my original plan, I had attempted to pick up at 08:30pm when my flight landed however the website would not allow me stating the Ilha Verde counter is closed. Upon arriving to airport it was clearly open. I inquired about if they may be able to release me a car earlier but they said no. I had to take a cab back and forth for pickup. Gas tank not full.

Moldova
Renault Twingo
7/6/24

Pros: Everything went smoothly, good car, low deposit.

Switzerland
Hyundai Kauai
6/22/24

Cons: There were no real inspections of the car on pick up or return. The car had not been cleaned before pick up. The passenger side windscreen wiper was in poor condition and didn't clean the windscreen effectively.

France
Renault Twingo
6/14/24

Pros: La possibilité de ne verser qu'une seule caution pour plusieurs locations consécutives chez le même loueur

Cons: L'état de la premiere voiture qui présentait un défaut moteur et à nécessité un remplacement

United States of America (USA)
Ford Fiesta
5/15/24

Cons: Took over 1 hr in line to pick up our car

United States of America (USA)
Hyundai Kauai
5/14/24

Pros: Fast and easy pick up and drop off.

Cons: We had to pay an after hour fee for pick up even though our flight was delayed and we didn’t have control over that.

Portugal
Renault Captur
10/30/23

Cons: Car had substantial damage when I picked it up. It was also too large for many streets in Pico.

Switzerland
Ford Focus
10/26/23

Pros: Very efficent, very friendly, very fast, we didn‘t have to wait long, good car, clean

Cons: Nothing

Portugal
Renault Trafic
9/26/23

Pros: The girls in the check in were very nice.

Cons: They didn't take any notice to the van problem and we left the problem until the van stoped.

Canada
Ford Fiesta
9/16/23

Cons: long line up not friendly

Italy
Renault Twingo
9/15/23

Pros: Caring staff

Cons: Unclear self-drop off procedure, we were called right before boarding the flight to recover from something we were missing to bring back and that we'd be charged for

United States of America (USA)
Renault Captur
9/10/23

Pros: They were friendly

Cons: Really long wait for picking up the car (not enough people working, & I think they were having system issues), then I was given a car that was pretty old and didn't have working AC or any air, which wasn't great in this heat

United States of America (USA)
Renault Clio
9/5/23

Pros: Quick and easy.

Cons: nothing

Canada
Renault Clio
8/30/23

Cons: Response when we ended up with a flat tire. Replaced same ourselves which was fine but response of giving us pump in case we needed it later was very poor.

United Kingdom
Renault Twingo
8/24/23

Pros: Great friendly customer service!

Cons: The car was not cleaned but we appreciate that they didn’t take a deposit as a result.

Italy
Hyundai Kauai
8/22/23

Cons: Ac don't works

Italy
Renault Clio
8/21/23

Cons: I don’t like that my car has smooth tires, they change and give me one even worst dirty and with air condition out of order.

Czech Republic
Ford Fiesta
8/20/23

Cons: Car have not been ready on time a have not been clean. Inside and outside.

Belgium
Hyundai Kauai
7/30/23

Pros: easiness to find the provider at the airport

Cons: fuel level not at 100% at pick-up, which made it difficult to refuel correctly at drop-off (but provider was correct about the way of working, so no complaints)

Netherlands
Ford Fiesta
7/26/23

Pros: Prima geregeld.

Cons: De automariseringsgraad kan veel beter. Nog steeds zijn er veel dubbele handelingen zoals het overnemen van reeds ingevoerde naam en adresdata. Waste of time and effort.

United States of America (USA)
Ford Fiesta
7/24/23

Pros: Very rude service, we did not like the service.

Cons: Very rude service, we did not like the service.

United States of America (USA)
Ford Focus
7/24/23

Pros: Very rude customer service

Cons: Very rude service and no understanding of changed plans due to flight change our of our control.

Spain
Renault Clio
7/18/23

Pros: Very efficient service. Car in good condition.

United States of America (USA)
Renault Clio STW
7/16/23

Pros: The car was nice as was the staff.

Cons: The line was long to pick up the car and we went straight to the counter.

United States of America (USA)
Hyundai Kauai
7/16/23

Pros: They were very nice and helpful.

Cons: That she said we did not have any insurance on the car and we paid an extra 100 euros when in fact we had booked insurance through discover cars.

United Kingdom
Renault Twingo
6/28/23

Pros: Helpful and friendly staff

Cons: Nothing

Canada
Renault Clio
6/21/23

Pros: Best service I got compared to 3 other companies and a very nice car.

United States of America (USA)
Renault Clio
6/19/23

Pros: One counter employee in Tercira was terrible difficult .. women who every encounter was difficult. All others wonderful..

Cons: We were told transferring rental to local agent but in end may not have been the case. We are unclear where that stands.. With canceled trips, you can’t get a 48 hour window to do a cancellation. And a weather dependent area that is difficult to manage.

Canada
Renault Twingo
6/5/23

Pros: The paperwork was missing yet she found me a car pronto

Cons: No upsell just fulfillment of my pre-ordered car

United States of America (USA)
Renault Twingo
5/10/23

Pros: Agents were friendly. Car was clean and in good condition. Only problem was that car took diesel fuel which is not available at all gas stations

Portugal
Renault Twingo
11/15/22

Pros: Ilha verde is very good I will contact them directly next time

Canada
Renault Twingo
10/30/22

Pros: Easy pickup but car had a lot of damage and I was told to photograph all damage which would have been about 100 photos

Cons: All the pictures I had to take in the rain

Canada
Renault Twingo
10/19/22

Pros: convenient right in the airport, friendly customer service people. Good rates.

Cons: to find the car you have to randomly look in a general area looking at plate numbers. This could be more efficient. front tires were pretty bare, all four tire were low on air at one point or another during our 2 day rental.

Canada
Ford Fiesta
10/17/22

Pros: Agent was friendly and informative. Very busy but maintained calm welcoming approach

Cons: Long line up

Canada
Hyundai i10
10/13/22

Pros: The agents were extremely friendly and helpful. The car was in good condition.

Cons: The pick up process was a little slow (system issues).

United States of America (USA)
Ford Fiesta
10/1/22

Pros: Nice car. Easy to drop off car.

Cons: We had to wait in line for 1.5 hours to get our car. Totally unacceptable. They know when planes are arriving since its a tiny airport and should be prepared.

Slovenia
Ford Fiesta
9/21/22

Pros: The representative was really nice

Cons: The car was worn out. We had to wait in line more than 1 hour, because of too much paperwork.

Slovakia
Ford Fiesta
8/10/22

Cons: waiting time at picking up

Netherlands
Ford Fiesta
7/2/22

Cons: Absolutely horrendous service from start to finish. Extremely rude staff and a car in a terrible condition (including broken sensors and a warning light that "they could turn off for a bit if it bothers the client").

Canada
Renault Twingo
4/27/22

Pros: Short line up to get cae

Cons: They charged me 31.54 euros because the plane was late unlike friends who rented from Atlantis! When I returned the car I found out that they had not given me a copy of the contract when I picked up the car. I wouldn’t rent from them again!

Netherlands
Ford Fiesta
12/14/21

Pros: One rental company for all the islands

Cons: Paper work, could all be digital

Canada
Ford Fiesta
10/27/21

Pros: Good car

Cons: Car tire had a slow leak that we had to add air two continually.

Lithuania
Ford Fiesta
8/30/21

Pros: Close pick up and drop off parking

Cons: It took more than hour to pick up the car as it was not cleaned before our arrival as well as baby chair was not available so needed to be brought from another rent office

Portugal
Ford Focus STW
8/18/21

Pros: Nothing.

Cons: I have rented a MEgane or similar, they gave me a 5 year old car with no breaks, stop lights, etc. After calling them several times they have replaced the car for a Clio (lower segment) but denied any refund. This car was also 4 years old and in very poor conditions. This operator should not have a license to operate.

Switzerland
Ford Fiesta
7/17/21

Pros: Easy handling.

Cons: Rather long waiting time at check-in.

Portugal
Renault Twingo
4/27/21

Pros: Friendly and efficient staff

Cons: The car had some issues...

Romania
Ford Fiesta
12/7/20

Cons: first car had breaking issues, check engine light was on, and there was a message from the board computer indicating the car needed the technical inspection

Germany
Renault Twingo
12/3/20

Pros: We became fast the keys, The car was clean. We had a problem with the empty battery and a mechanic came after 5 min. and fixed this. All in all a good service.

Portugal
Renault Twingo
10/7/20

Pros: The fast pick up and drop off of the car. The simple reservation process The kindness of the car rental agent who spoke to us

Cons: The car was not too clean, there was some dirt on the hinges

Russian Federation
Renault Twingo
9/13/19

Pros: On Pico Island, the staff were very friendly, efficient and very helpful.

United States of America (USA)
Ford Fiesta
8/10/19

Pros: Having reserved the car ahead of time, the process was smooth for picking up the car at the airport in Madalena.

Cons: There was no instruction manual in the car. The tires were extremely worn and it was not noticed for a few days.

Canada
Ford Fiesta
3/28/19

Pros: I had to insist on a replacement vehicle as the car I was offered had badly worn tyres

United States of America (USA)
Ford Focus STW
9/19/18

Pros: Very easy process with very nice employees!

Cons: Nothing - everything was great!

Most Popular Car Rental Deals

Pico Airport
Mini
Renault Twingo or similar
Renault Twingo
  • 4
  • 1
  • 3
  • A/C
  • Man.
Ilha Verde
$35.61 per day
Pico Airport
Mini
Hyundai i10 or similar
Hyundai i10
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ilha Verde
$38.41 per day
Pico Airport
Economy
Renault Clio or similar
Renault Clio
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$44.53 per day
Pico Airport
Economy
Nissan Micra or similar
Nissan Micra
  • 5
  • 1
  • 5
  • A/C
  • Man.
Ilha Verde
$48.50 per day
Pico Airport
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$51.66 per day
Pico Airport
Economy
Renault Clio STW or similar
Renault Clio STW
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$54.44 per day
Pico Airport
Compact SUV
Hyundai Kauai or similar
Hyundai Kauai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$61.22 per day
Pico Airport
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
Ilha Verde
$65.33 per day
Pico Airport
Compact SUV
Nissan Juke or similar
Nissan Juke
  • 5
  • 4
  • 4
  • A/C
  • Man.
Ilha Verde
$70.28 per day
Pico Airport
Compact SUV
Renault Captur or similar
Renault Captur
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Ilha Verde
$73.23 per day
Pico Airport
Intermediate Crossover
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$75.21 per day
Pico Airport
Intermediate Crossover
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$80.17 per day
Pico Airport
Intermediate Van
Dacia Jogger or similar
Dacia Jogger
  • 7
  • 2
  • 5
  • A/C
  • Man.
Ilha Verde
$96.20 per day
The above prices are only approximate and were last updated at 3:39 AM on 10/9/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
The following surcharges may apply: Harbour Surcharge, Piers & Gares Surcharge.
Driver requirements
Minimum rental age is 19 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): Canada, United Kingdom, USA, EU.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.

In order to pick up the car, the following documents are required: passport, valid driver license, credit or debit card on a main driver's name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
A deposit for a tank of fuel is required upon collecting the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, Prepaid cards, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
All credit cards must be capable of the following: Embossed; cards without this capability will not be accepted.

The following payment methods are not accepted for payment: Maestro.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Moving the car from one island to another is allowed.
One-way rentals are not possible between islands.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age), Delivery fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
A deposit for a tank of fuel is required upon pick up.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Service outside of business hours is available by request and for an additional charge.

Pick-up & Drop-off
Mon:  08:00 - 19:30
Tue:  08:00 - 19:30
Wed:  08:00 - 19:30
Thu:  08:00 - 19:30
Fri:  08:00 - 19:30
Sat:  08:00 - 19:30
Sun:  08:00 - 19:30

Top Suppliers at Pico Airport

Autatlantis
Very good 8.8 / 187 reviews
+351926210120
Aeroporto do Pico, 9950-011, Madalena
$63 - $104
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Avis
Avis
Very good 8.1 / 17 reviews
+351292622002
Aeroporto Do Pico
$142
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
SIXT
SIXT
Very good 8
+351255788199
Aeroporto do Pico
Working hours
Mon:08:00-19:00
Tue:08:00-19:00
Wed:08:00-19:00
Thu:08:00-19:00
Fri:08:00-19:00
Sat:08:00-19:00
Sun:08:00-19:00
Keddy
Keddy
Good 7.8
+351292622002
AEROPORTO DO PICO
Working hours
Mon:08:00-19:30
Tue:08:00-19:30
Wed:08:00-19:30
Thu:08:00-19:30
Fri:08:00-19:30
Sat:08:00-19:30
Sun:08:00-19:30
Thrifty
Thrifty
Good 7.8
+351962376766
Pico Airport,9950-011 Bandeiras
$128 - $142
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
AddCar
AddCar
Good 7.7 / 12 reviews
+351962948500
Aeroporto Do Pico - Bandeiras 9950-011 Madalena
$55 - $56
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Dollar
Dollar
Good 7.7
+351962376766
Bandeiras
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Firefly
Firefly
Good 7.7
+351962376766
Bandeiras
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Hertz
Hertz
Good 7.6 / 3 reviews
+351962376766
Pico Airport
$147 - $164
Working hours
Mon:07:00-21:00
Tue:07:00-21:00
Wed:07:00-21:00
Thu:07:00-21:00
Fri:07:00-21:00
Sat:07:00-21:00
Sun:07:00-21:00
Europcar
Europcar
Good 7.4 / 9 reviews
+351292622002
AEROPORTO DO PICO
$82 - $121
Working hours
Mon:08:00-19:30
Tue:08:00-19:30
Wed:08:00-19:30
Thu:08:00-19:30
Fri:08:00-19:30
Sat:08:00-19:30
Sun:08:00-19:30
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