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Hertz in Madrid Majadahonda
Calle Fresa, Local 2, 28220 Madrid
0034 916 341 589
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-13:00; 16:00-19:00
Tue:09:00-13:00; 16:00-19:00
Wed:09:00-13:00; 16:00-19:00
Thu:09:00-13:00; 16:00-19:00
Fri:09:00-13:00; 16:00-19:00
Sat:09:00-14:00
Key box
No
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Rental Conditions
Please check the Rental Conditions for each specific vehicle prior to booking as some conditions, particularly the deposit and deductible, may differ based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1200.00), Theft Protection, Roadside Assistance (in the country of pick up), Third Party Liability (TPL), Airport surcharge, Premium Location fee, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
The exact deposit is determined on pick up since the amount is dependent on the vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to leave the deposit only with following methods: Diners, Eurocard, Discover, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Diners, Eurocard, Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to leave the deposit only with following methods: Diners, Eurocard, Discover, MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Diners, Eurocard, Discover, Visa Debit Card, MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card.
Only cards issued in the main driver's name are accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Geographical restrictions
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is not allowed.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Using a ferry is not allowed.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
Rental period
The maximum rental period per agreement is 60 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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